Who are we looking for?
We are looking for a reliable Marketing Associate to join the Strategy team to
support the business and marketing team by executing marketing campaigns & in
strategizing campaigns that will drive more conversions for the business
verticals. Mainly handles campaign planning execution, content creation, plus
reporting and analysis.
Strategy team within talabat is a small, multicultural team of ex-consultants
and industry veterans. As a Marketing Associate, you will support day-to-day
marketing operations, reporting & analysis, coordinating with relevant
stakeholders across marketing, sales & customer support teams to ensure smooth
functioning of the business programs. Working with stakeholders from different
parts of the business, you can expect exposure to different aspects of
talabat.
What's on your plate?
* Manage daily marketing operations to support the overall marketing function
* Work closely with relevant departments across the organization to ensure smooth operations and delivery of ongoing marketing initiatives
* Handling, planning & liaising with internal teams to activate campaigns
* Maintain and update relevant documentation and trackers including reporting of marketing expenses
* Tracking all campaign communication & creating post-campaign result documents with corrective or next steps for new campaigns
* Working with the manager to plan campaigns, which are aligned with the annual regional and local marketing calendars;
* Conduct market research including competitive analysis on a regular basis, flag new trends and come up with marketing campaign ideas;
* Coordinate with customer support teams to close tickets by tracking complaints and sharing required information
* Supporting content creation for different requirements including campaign planning, briefs, translations, etc.
* Managing CMS tools for a variety of tasks like updating content, customer compensations, etc.
* Extending support on a need basis for adhoc operational requirements.
What did we order?
* You have at least 2 years of relevant working experience, preferably in e-commerce
* Strong project management skill set
* You have strong stakeholder management & communication skills
* You are comfortable working in a dynamic, fast-changing environment
* Basic knowledge of business processes and marketing know-how
* Attention to detail and results-driven personality
Fluency in English. Arabic is an added advantage
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