Aircraft Loading Supervisor

Job Purpose: dnat a is one of the world's largest air services providers
offering ground handling, cargo, travel, and flight catering services across
five continents. We operate in ‎38 countries and ‎136 airports globally. As an
Aircraft Loading Supervisor, you will be responsible to safely coordinate
arrival and departure below wing activities of the aircraft, by leading and
briefing loading teams on the handling requirements and ground support
activities and ensure alignment with the SLA's, standards operating procedures
and highlights any potential handling constraints. Undertakes aircraft
pushback operations. Job Outline: • Generic Accountabilities: Policies and
Procedures: - Implements departmental policies, processes, procedures and
provides instructions to the team on the day of operations - Implements day-
to-day operations assigned and ensures compliance with the established
standards and procedures Safety: - Ensures that safety briefings are conducted
regularly while intervening when there is risk exposure, role model safe
behaviours and follows up on corrective actions - Ensures safety of staff and
that they have the knowledge, and confidence to work safely by providing
support, direction , being a role model for the desired safety behaviours
Supervisory: - Leads team of staff on the day of operations, undertaking all
loading and equipment operation activities to safely handle all arrival &
departure flights efficiently - Coaches staff / team members in order to
develop staff competencies, ensuring optimum performance. • Specific
Accountabilities: - Conducts briefings (commencement of Turnaround) to ensure
staff are aware of any particular information related to the aircraft they
will handle. - Supervises the turnaround process to ensure availability of
resources on time, accurate operating process in line with the safety
standards - Communicates regularly with team members and service partners to
ensure all flights are handled in a timely manner and any problems are
overcome efficiently - Supervises the loading process to ensure that the
aircraft is loaded in line with the load sheet, Loading Instruction Report
Form (LIRF) and any related documents for arrival, departure and turnaround
flights. - Coordinates and communicates regularly with Customer Service Team
Leaders with regards to boarding status, any passenger offload and figures to
ensure that the final load-planning information is updated and accurate -
Escalates any Ground Services Equipment (GSE) serviceability concerns to the
manager on shift - Coordinates with cockpit and cabin crew to obtain boarding
clearance and fuel figures and ensures that this information is passed to the
boarding team and load control. - Liaises closely with Lead Equipment Operator
to ensure loading activities continue uninterrupted during the periods he is
coordinating with crew. - Is responsible to handle freighter aircraft lower
deck and below the wing activities independently with the support of a Lead
Equipment operator.
Qualifications & Experience: To Qualify for the role, you must meet the
following. - High School graduates ( ‎12 years of schooling) with ‎4-‎6 years of
experience in in ground handling / aircraft handling or customer services -
Diploma in Aviation with ‎3 plus years experience in ground handling / aircraft
handling or customer services - UAE Driving Licence in order to gain ADP to
operate - Fundamentals of Load Control - Advanced understanding of the
Turnaround Process - Proficient understanding of Customer SLA - Proficient
understanding of dnata's airport operations KPIs - Proficient Supervisory
Skills - Proficient Safety Awareness Skills
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.