Waiter, In-Room Dining - FIVE LUXE JBR

Job Description

An Exhilarating Opportunity

Are you ready to be part of our Trailblazing FIVE Tribe that's setting the
Gold Standard in Food and Beverage? FIVE Hotels and Resorts is seeking a bold
and innovative individual who's passionate about creating unforgettable, Next-
Level experiences for our guests and other 'FIVERs'. Famed for its high-
energy lifestyle, entertainment, and culinary offerings, FIVE is the epitome
of daring glamour, and includes these famous luxury lifestyle destinations:

• Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah is home to award-winning restaurants, bars, and Dubai's #‎1 rooftop club.


• An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the world's most-reviewed hotel on Booking.com. With ‎269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.


• Switzerland's ultimate entertainment hotspot, FIVE Zurich's luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE's hallmark musical stylings.


• Ready to launch in Q4 of ‎2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique 'Vibe at FIVE,' it will offer ultra-luxe, eco-conscious residences for luxury aficionados.
  
  The Team

'FIVERs' are cultured yet chic, confident yet self-effacing, and work hard to
play even harder. As a FIVE Tribe Member, you'll personify the distinct 'FIVE-
Styled Vibe' and use it to create Insta-Perfect experiences for our guests
that keeps them coming back for more. If you dream of being surrounded by
like-minded individuals who share your passion for delivering unforgettable
moments that last a lifetime - then look no further.

The Candidate

Your outstanding communication, leadership, and organisational skills enable
you to be a natural self-starter. You're a creative and critical thinker that
implements hand-crafted solutions, which set new standards of excellence. You
have an eye for detail and execute tasks with precision and finesse. Your
outgoing and approachable nature enables you to connect with other 'FIVERs'
and key stakeholders, ensuring their Journey at FIVE is nothing short of
sensational.

So, have the best time ever by joining our In-Room Dining Team as Waiter, In-
Room Dining to deliver exceptional experiences across our award-winning
lifestyle destinations. Jump on board and unleash your potential in an
exciting and buzzing environment that will take your career to new heights!

Sustainable Indulgence at FIVE

FIVE is a leader in sustainable luxury living and hospitality, with its UAE-
based destinations being the first and only hotels in the UAE to obtain the
International Renewable Energy Certificates (I-REC) for achieving ‎100%
renewable electricity for ‎2022. The company's science-meets-styled
'Sustainable Indulgence' ethos has led to a completely LEED Platinum-certified
operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah
Village are also ‎3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only
LEED Platinum hotel in Switzerland, achieved an impressive ‎84 Points under
LEED v4's BD+C and ID+C rating system, making it one of just five hotels
worldwide to receive Platinum Certification. FIVE illustrates its commitment
to making 'Sustainability without Compromise on Luxury Living' central to its
future vision and FIVE LUXE, which is ready to launch in Q4 of ‎2023, is
already on track to acquire LEED Platinum (BD+C). These achievements highlight
FIVE's comprehensive and committed scope of sustainability strategy permeating
operations, governance and community.

An Equal Opportunity Employer

The FIVE Tribe represents over ‎70 nationalities across its over ‎1500
employees. FIVE is committed to hiring a diverse and inclusive workforce as an
equal-opportunity employer. Accordingly, FIVE does not discriminate based on
disability, race, age, sex, gender, sexual orientation, ethnicity, religion or
belief, nationality, marital status, or any other basis protected under
national or local laws. Ranked 10th on the Great Workplaces in the UAE ‎2023
list of Large Organisations, the FIVE Tribe is more than a group of people
working together - it is a family bonded by common values and goals,
celebrating people, culture and diversity.

Key Responsibilities

• Provide exceptional service to guests by promptly and courteously taking their orders, offering recommendations, and ensuring accurate delivery of food and beverages.


• Maintain a thorough knowledge of the hotel's menu, including special dietary options, ingredients, and preparation methods.


• Handle guest inquiries, concerns, and special requests in a professional and efficient manner, striving to exceed their expectations.


• Coordinate with the kitchen and other relevant departments to ensure timely preparation and delivery of orders.


• Set up and present in-room dining tables with attention to detail, ensuring that the setup meets the hotel's standards of excellence.


• Accurately record and process guest payments, adhering to cash handling procedures and maintaining strict confidentiality.


• Maintain cleanliness and organisation in the in-room dining area, including storage areas, equipment, and supplies.


• Restock supplies, including food, beverages, condiments, and amenities, as needed and in accordance with established par levels.


• Collaborate with the culinary team and other staff members to continuously improve service standards and enhance the overall guest experience.


• Ensure compliance with all food safety and hygiene regulations, following proper sanitation practices and procedures.


• Always maintain a professional and polished appearance, adhering to the hotel's grooming and uniform standards.


• Assist with other service-related tasks and responsibilities, as assigned by the In-Room Dining Manager or other supervisors.

**

Requirements
What We 're Looking For**

• Previous experience as a waiter or in-room dining server in a luxury hotel or high-end restaurant is preferred.


• Excellent knowledge of food and beverage service techniques, including formal table service, tray service, and beverage preparation.


• Outstanding interpersonal and communication skills with the ability to interact confidently and courteously with guests from diverse backgrounds.


• Strong attention to detail, ensuring accuracy in taking orders and delivering them in accordance with guest preferences.


• Ability to work in a fast-paced environment, handling multiple tasks while maintaining a calm and composed demeanour.


• Flexibility to work various shifts, including weekends and holidays, based on the needs of the hotel.


• Demonstrated ability to work collaboratively as part of a team and to follow instructions accurately.


• Knowledge of POS systems and basic computer skills for order processing and payment transactions.


• Familiarity with health and safety regulations and practices related to food service.


• A commitment to delivering exceptional guest service and a passion for the hospitality industry.


• Familiarity with Forbes and LQA (Leading Quality Assurance) standards and processes is advantageous.


• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.


• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.


• 'FIVE-Styled' Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.


• A hands-on attitude, fuelled by a 'Can-Do!' Spirit.

**

Benefits
Unmatched 'FIVER' Benefits**

• Immerse yourself in the dynamic and exhilarating 'FIVE Vibe,' where no two days are the same. Discover a work environment that encourages creativity, innovation, and bold ideas.


• Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.


• Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.

Department Name
Food and Beverage Service
Industry
Hospitality
Work Experience
‎0-‎1 year
City
Dubai
State/Province
Dubayy (Dubai)
Country
United Arab Emirates
Zip/Postal Code
‎337-‎1500