IT Assistant

When it comes to digital, physical or electronic payments, the whole world
trusts Giesecke+Devrient. Now you too can discover your passion for the world
of payment systems. Giesecke+Devrient is a globally active high-tech company
headquartered in Munich, Germany. As a trusted partner of central banks and
the entire currency industry, we increase security and efficiency in cash
circulation. Our ‎170 years of experience – combined with new, digital
solutions – makes us the world market leader in Advanced Currency Management.
As part of the G+D Group, we offer a wide range of development opportunities
in an international, family-owned company, with more than ‎12,600 employees
worldwide. We are convinced that the key to success is in the diversity of our
employees. That’s why it depends on you personally – let’s shape the future of
currencies together!

Scope and Purpose:
Server administration (File servers, SQL server, Backup servers).
Network administration.
Local IT user administration.
Application management.
Data backup and restore (File server, SQL Server, Netapp).
Implementation of and compliance to IT security standards.
Support users from the MEA region (G+D Dubai CT, G+D Saudi, G+D Egypt and
Veridos FZE).
Handles any additional duties as directed by the IT & Security Manager.

Key Result Areas & Responsibilities:
Installation and maintaining Citrix Xen / VSphere environment.
Maintaining Sophos Safeguard management / Cryptware helpdesk application / Bit
locker administration.
Conduct IT Training for new joiners to be familiar with standard office
applications.
Supporting mobile phones and mobile devices.
Create and modify existing workflows to enhance our work.
Supporting experience centre Dubai.
Administration of network user accounts and mailboxes.
Setting up new users’ desktops, laptops and printers.
Maintaining the access right for users for shared files and folders.
Installation and configuration of Hardware and software approved by G+D.
Administration of Back up software, Antivirus Software and maintenance of
security and integrity of the network.
Inventory of Hardware and software , sourcing, assistance in purchasing,
installation and maintenance of new software and hardware.
Creation and removal of an employee in E-data.
Maintaining Network Documentation.
Creating VPN smartcards for remote users.
Renewing of VPN certificates.
Training Users on applications when required.
Assisting the IT & Security Manager in technical fault analysis and
troubleshooting.
Communicating with Munich IT dept for advanced problems.
Provide inputs and recommendations for purchase of IT related software and
hardware.
Ensure employees are following IT security rules of G+D.
Communicating with staffs on all aspects of IT.
Ensure the windows and antivirus automatic updates are done properly.
Monitoring and verification of service processes – i.e. backups, patch
distribution.
Providing technical support to a wide range of internal users.
Monitoring and managing network security and alerts.
Managing network IP addresses.
Assisting the IT & Security Manager on other project works as and when
required.

Skills and Qualifications:
Bachelor’s degree in technology or computer science
Minimum ‎3 years of relevant experience
Installation and maintaining VSphere environment.
Knowledge and interest in computer systems and the latest technologies
The ability to learn new technologies quickly
An analytical mind and ability to communicate complex procedures to other
colleaguesCommercial and business awareness
Good communication skills – both written and verbal
Attention to detail and desire to probe further into data
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What we offer
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Contact
HR Team Dubai
[email protected]
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Job offer
Job Details

Job Title
IT Assistant

Business Sector
Giesecke+Devrient Currency Technology FZE
B1
Dubai Digital Park
Dubai Silicon Oasis

Requisition ID
‎22167

Location
Dubai, AE

Career level
Experienced and Graduates

Job Type
Fulltime, Temporary

Contact
HR Team Dubai
[email protected]