Public Area Supervisor - FIVE LUXE JBR

Job Description

An Exhilarating Opportunity

Are you ready to be part of our Trailblazing FIVE Tribe that's setting the
Gold Standard in Housekeeping? FIVE Hotels and Resorts is seeking a bold and
innovative individual who's passionate about creating unforgettable, Next-
Level experiences for our guests and other 'FIVERs'. Famed for its high-
energy lifestyle, entertainment, and culinary offerings, FIVE is the epitome
of daring glamour, and includes these famous luxury lifestyle destinations:
*
Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah
is home to award-winning restaurants, bars, and Dubai's #‎1 rooftop club.
* An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the world's most-reviewed hotel on Booking.com. With ‎269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.
* Switzerland's ultimate entertainment hotspot, FIVE Zurich's luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE's hallmark musical stylings.
* Ready to launch in Q4 of ‎2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique 'Vibe at FIVE,' it will offer ultra-luxe, eco-conscious residences for luxury aficionados.

The Team

'FIVERs' are cultured yet chic, confident yet self-effacing, and work hard to
play even harder. As a FIVE Tribe Member, you'll personify the distinct 'FIVE-
Styled Vibe' and use it to create Insta-Perfect experiences for our guests
that keeps them coming back for more. If you dream of being surrounded by
like-minded individuals who share your passion for delivering unforgettable
moments that last a lifetime - then look no further.

The Candidate

Your outstanding communication, leadership and organisational skills enable
you to be a natural self-starter. You're a creative and critical thinker that
implements hand-crafted solutions, which set new standards of excellence. You
have an eye for detail and execute tasks with precision and finesse. Your
outgoing and approachable nature enables you to connect with other 'FIVERs'
and key stakeholders, ensuring their Journey at FIVE is nothing short of
sensational.

So, have the best time ever by joining our Housekeeping Team as Public Area
Supervisor to deliver exceptional experiences across our award-winning
lifestyle destinations. Jump on board and unleash your potential in an
exciting and buzzing environment that will take your career to new heights!

Sustainable Indulgence at FIVE

FIVE is a leader in sustainable luxury living and hospitality. The company's
science-meets-styled Sustainable Indulgence at FIVE philosophy has led to a
completely LEED Platinum-certified operational hospitality portfolio. FIVE
Palm Jumeirah and FIVE Jumeirah Village are also ‎3 Star SPIRE Rated Smart
Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved
an impressive ‎84 Points under LEED v4's BD+C and ID+C rating system, making it
one of just five hotels worldwide to receive Platinum Certification. These
achievements highlight FIVE 's comprehensive and committed scope of
sustainability strategy permeating operations, governance and community.

An Equal Opportunity Employer

The FIVE Tribe represents over ‎70 nationalities across its over ‎1500
employees. FIVE is committed to hiring a diverse and inclusive workforce as an
equal-opportunity employer. Accordingly, FIVE does not discriminate based on
disability, race, age, sex, gender, sexual orientation, ethnicity, religion or
belief, nationality, marital status, or any other basis protected under
national or local laws. Ranked 10th on the Great Workplaces in the UAE ‎2023
list of Large Organisations, the FIVE Tribe is more than a group of people
working together - it is a family bonded by common values and goals,
celebrating people, culture and diversity.

Key Responsibilities
*
Reports directly to the Public Area Housekeeping Manager.
* Ensures that the Team assigned to the desired section embodies the 'FIVE-Star' Grooming Standards set by the FIVE.
* Enforces Strict Compliance with impeccable hygiene and cleaning practises, elevating the upkeep and maintenance of FIVE's public areas to an Exquisite Level.
* Effectively allocates and supervises tasks within his/her section.
* Takes ownership of the upkeep, inventory, and maintenance of all Public Area machinery, equipment, and bespoke cleaning tools, reflecting FIVE's Unwavering Commitment to Next-Level Quality.
* Maintains an optimum stock of supplies, cleaning materials, and tools to enable smooth and Seamless Operations.
* Ensures that all surfaces, flooring, and furnishings exude a Sensational Appearance, free from any signs of repair or maintenance.
* Develops schedules and supervises Deep Cleaning Projects and other First-in-Class initiatives.
* Promptly Reports all maintenance defects and diligently follows up with the Engineering Team, embracing a Proactive Approach to problem-solving.
* Maintains the impeccable condition of all floral arrangements and decorations, contributing to the Insta-worthy Ambiance at FIVE.
* Ensures timely completion of assigned tasks, infusing every project with the famed 'Vibe at FIVE.'
* Fosters Strict Compliance with all company schedules, processes, and industry-leading practises.
* Meticulously records data, performs accurate data entry, and maintains organised checklists.
* Leads comprehensive Training Sessions for public area attendants, nurturing their skills in a transformative manner.
* Provides constructive feedback on FIVE Tribe Member Performance, promptly reporting any disciplinary issues to the Housekeeping Manager

**

Requirements
What We 're Looking For**
*
Previous experience of ‎2-‎3 years in a Luxury Hotel environment is a plus.
* Computer literacy, with a mastery of Word, Excel, and Outlook
* A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
* Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
* Next-Level Organisational and Supervisory skills, effectively leading and inspiring the FIVE Tribe to New Heights.
* Finds creative solutions and take ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
* Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
* 'FIVE-Styled' Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
* Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
* A hands-on attitude, fuelled by a 'Can-Do!' Spirit.

**

Benefits
Unmatched 'FIVER' Benefits**
*
Immerse yourself in the dynamic and exhilarating 'FIVE Vibe,' where no two
days are the same. Discover a work environment that encourages creativity,
innovation, and bold ideas.
* Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
* Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.

Department Name
Housekeeping
Industry
Hospitality
Work Experience
‎1-‎3 years
City
Dubai
State/Province
Dubayy (Dubai)
Country
United Arab Emirates
Zip/Postal Code
‎337-‎1500