Doorman

Overview:
Comprising of The First Group's award-winning hotels and restaurants, The
First Collection is an innovative lifestyle brand offering exciting
hospitality services and unforgettable dining experiences.
The First Collection's portfolio of five operational hotels are renowned for
their world-class service and cutting-edge amenities designed to ease guests
into their stay. The First Collection at JVC opened in September ‎2021 and is
the first branded and managed hotel under the group. Grand Heights Hotel
Apartments, offers comfortable studios and one-bedroom apartments in the heart
of the city, and is owned and managed by The First Collection. Bringing to the
market a range of franchised properties, the group also manages TRYP by
Wyndham Dubai and Wyndham Dubai Marina, which are franchises of the Wyndham
Group. While Citadines Metro Central Dubai, offers hotel apartments in a prime
location and is a franchise of The Ascott Limited.

The First Collection's restaurants offer exceptional and original dining
experiences that focus on creating unique lifestyle-driven dining concepts
with a strong emphasis on quality and affordability. The rapidly growing
portfolio of restaurants, cafes and bars features a dynamic mix of homegrown
brands and recognised International franchises, including MasterChef, the TV
Experience - the world's first restaurant based on the global TV phenomenon.
With an emphasis on social dining, this exciting restaurant portfolio is
helping establish the collection of upscale and upper midscale hotels among
Dubai's hottest gastronomic and lifestyle destinations.

With ambitious growth plans in the years ahead , The First Collection will be
opening numerous upper scale hotels and a series of dining concepts throughout
Dubai.
Job Description:
Job Summary:

The Doorman is responsible for creating a welcoming and safe environment for
guests and visitors entering the hotel. They are the first point of contact
for guests and are responsible for greeting them with warmth and hospitality.
The Doorman also ensures that the hotel entrance and surrounding areas are
kept clean and secure.

Key Responsibilities:
* Ensure brand standards, policies and procedures are adhered to at all times.
* Be familiar with all hotel facilities, hours of operation and current promotions.
* Assist the guests with their luggage, when arriving or departing from the hotel.
* Assist the guests with loading/offloading form the vehicle.
* Be knowledgeable of all traffic regulations and abide by them at all times.
* Maintain an alert position in the entrance and welcome guests to the hotel.
* Make sure to arrange traffic flow at the entrance of the hotel.
* Be familiar with local area services, offices, attractions, restaurants, etc.
* Able to provide directions to various destinations within the city.
* Manage the valet drivers and make sure that they are properly groomed, well presented and adhering to The First Collection standards.
* Be fully aware of all safety and emergency procedures and report any incidents immediately.
* Review Front Office logs, Trace File and transport requirements for Guest Shuttle services and Limousine company.
Desired Skill & Expertise:
Requirements:
*
At least ‎1 year experience in a ‎4/‎5 star Hotel/Resort in Front Office.
* Excellent communications skills, both written and verbal.
* Required language(s): fluent English, Arabic and French are preferred.
* Team player with excellent planning and organizing skills.
* Able to work flexible working hours with rotating shifts.
* Pleasant personality with good problem-solving skills.