An Exhilarating Opportunity
Are you ready to be part of our Trailblazing FIVE Tribe that's setting the
Gold Standard in Front Office? FIVE Hotels and Resorts is seeking a bold and
innovative individual who's passionate about creating unforgettable, Next-
Level experiences for our guests and other FIVERs. Famed for its high-energy
lifestyle, entertainment, and culinary offerings, FIVE is the epitome of
daring glamour, and includes these famous luxury lifestyle destinations:
*
Dubbed the hottest hotel in Dubai, the dare-to-be-different FIVE Palm Jumeirah
is home to award-winning restaurants, bars, and Dubai 's #1 rooftop club.
* An uber-chic hotel capturing the excitement of new Dubai, FIVE Jumeirah Village is the world's most-reviewed hotel on Booking.com. With 269 private pools and jacuzzies, the hotel promises an exclusive chic penthouse lifestyle.
* Switzerland's ultimate entertainment hotspot, FIVE Zurich's luxury lifestyle award-winning restaurants, rooftop club and buzzing pool are centered around FIVE's hallmark musical stylings.
* Opening in 2023, FIVE LUXE is a prime beach property in Jumeirah Beach Residence. Embodying the unique 'Vibe at FIVE,' it will offer ultra-luxe, eco-conscious residences for luxury aficionados.
FIVE is a leader in sustainable luxury living and hospitality. The company's
science-meets-styled Sustainable Indulgence philosophy has led to a completely
LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah
and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE
Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84
Points under LEED v4's BD+C and ID+C rating system, making it one of just five
hotels worldwide to receive Platinum Certification. These achievements
highlight FIVE's comprehensive and committed scope of sustainability strategy
permeating operations, governance and community.
The Team
FIVERs are cultured yet chic, confident yet self-effacing, and work hard to
play even harder. As a FIVE Tribe Member, you'll personify the distinct 'FIVE-
Styled Vibe' and use it to create Insta-Perfect experiences for our guests
that keeps them coming back for more. If you dream of being surrounded by
like-minded individuals who share your passion for delivering unforgettable
moments that last a lifetime - then look no further.
The Candidate
Your outstanding communication, leadership and organisational skills enable
you to be a natural self-starter. You're a creative and critical thinker that
implements hand-crafted solutions, which set new standards of excellence. You
have an eye for detail and execute tasks with precision and finesse. Your
outgoing and approachable nature enables you to connect with other 'FIVERs'
and key stakeholders, ensuring their Journey at FIVE is nothing short of
sensational.
So, have the best time ever by joining our Front Office Team as a Kids Club
Attendant to deliver exceptional experiences across our award-winning
lifestyle destinations. Jump on board and unleash your potential in an
exciting and buzzing environment that will take your career to new heights!
An Equal Opportunity Employer
The FIVE Tribe represents over 70 nationalities across its over 1500
employees. FIVE is committed to hiring a diverse and inclusive workforce as an
equal-opportunity employer. Accordingly, FIVE does not discriminate based on
disability, race, age, sex, gender, sexual orientation, ethnicity, religion or
belief, nationality, marital status, or any other basis protected under
national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023
list of Large Organisations, the FIVE Tribe is more than a group of people
working together - it is a family bonded by common values and goals,
celebrating people, culture and diversity.
Requirements
Key Responsibilities
*
Coordinate, promote, publicise, and facilitate all activities and programmes
for the Kids Club, creating a memorable experience
* Conduct courtesy calls to guest rooms, especially when guests are traveling with children, ensuring a hand-crafted approach to personalised service.
* Take charge of organising and leading Sensational child-related activities, providing an Insta-Worthy and Memorable experience for young guests.
* Maintain a curated inventory of premium supplies and equipment on a weekly basis, ensuring that every detail contributes to the Electric atmosphere of the Kid's Club.
* Collaborate closely with the Front Desk Team to promptly resolve any issues or challenges related to the Kid's Club, delivering a Best-in-Class guest service.
* Fulfill Receptionist Duties with a 'FIVE-Star' approach, from answering telephones and relaying messages to processing financial transactions and scheduling appointments
* Adhere to government and company standards by consistently maintaining the highest level of cleanliness and tidiness in the work area, ensuring that every detail reflects the 'FIVE-Star' commitment to excellence.
* Assist in monitoring the facility to ensure guest safety and promptly respond to any potential hazards or emergencies, creating a safe and energising environment for both children and adults.
* Provide general support to the Kid's Club, embracing the FIVE Tribe spirit and contributing to the Behind-The-Scenes 'Vibe at FIVE.'
* Demonstrate flexibility and willingness to help other departments when required, embodying the FIVE Tribe Ethos and celebrating the FIVE Journey, as we continue to be an Award-Winning and Industry-Leading destination for families.
What We 're Looking For**
*
A positive outlook and outgoing personality with a welcoming and enthusiastic
energy.
* University Graduates with any Degree are preferred, showcasing a commitment to continuous learning.
* Previous experience of 1-2 years in a similar role will be considered a valuable asset.
* Fluency in English, both written and spoken, is an essential requirement.
* Proficiency in multiple languages is considered a desirable advantage.
* Additional qualifications in pediatric training or nursing will be viewed as an added advantage.
* Excellent grooming standards, reflecting a professional and polished appearance. High standards of cleanliness with meticulous attention to detail.
* Politeness, patience, respectfulness, and kindness are fundamental attributes.
* Flexibility and a hands-on approach, whilst embodying a 'Can-Do!' work attitude.
* An outgoing, creative, innovative, and enjoyable personality to foster a pleasant and collaborative work atmosphere.
* A steadfast commitment to delivering exceptional guest services and a genuine passion for exceeding expectations.
* Solutions-focused by taking ownership of all duties and tasks assigned.
* An ability to work effectively under pressure, willingly committing to extra hours during busy periods to ensure seamless operations.
Benefits
Work Smart, Play Hard! Unmatched FIVER Benefits for Life!**
*
Immerse yourself in the dynamic and exhilarating 'FIVE Vibe', where no two
days are the same. Discover a work environment that encourages creativity,
innovation, and bold ideas.
* Experience rapid career advancement opportunities that allow you to grow and develop within the company. Receive mentorship and guidance from experienced professionals who are invested in your success. Build a fulfilling career path that aligns with your passions and aspirations.
* Enjoy attractive incentive opportunities that recognise your hard work and dedication. Be rewarded for your achievements and contributions to FIVE's success.
Department Name
Front Office
Industry
Hospitality
Work Experience
1-3 years
City
Dubai
State/Province
Dubayy (Dubai)
Country
United Arab Emirates
Zip/Postal Code
337-1500
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