Technical Quote Coordinator

Emerson Automation Solutions Final Control Organization has a variety of
smart technology product offerings that help control maintenance costs while
enhancing performance and life expectancy of emergency shutdown, on/off, or
control valves. The solutions available are many and are offered through the
Final Control Organization's four business verticals, Flow Controls, Pressure
Management, Isolation Valves, Actuation Technologies. In the Middle East &
Africa (MEA) World Area, we are gearing ourselves up for new challenges and
are therefore excited to announce the open role of Technical Quote
Coordinator under Flow Controls Lifecycle Services to be based at Dubai,
United Arab Emirates.
The Technical Quote Coordinator will work with the front-end team who
handles customer technical and quotation support for parts. You will be
responsible for interfacing with customers, suppliers, local business
partners, and other employees in functional areas such as engineering,
planning, purchasing & production. And responsible for providing correct
technical and quotation solutions in a timely manner to sales channel.
Your role responsibilities will include, but not be limited to, the
following:
* Prepare Parts Quotation for Fisher Valves to sales and LBP (local business partner) channel.
* Provide right the first-time quotes for valve assembly spare parts.
* Recommend spare part numbers based on unit serial numbers, bill of materials or Installation, Operation and Maintenance manuals.
* Assist with part number identification for non-recommended parts as required by customer for equipment overhaul and repair.
* Provide support for parts including materials, weights, and dimensions identification through system and part technical drawings.
* Support in getting alternative part which are still compatible with existing valve process fluid.
* Compare new valve configuration against existing construction and provide the parts that are essential in changing the valve trim characteristics.
* Provide price and delivery for Sempell items.
* Calculate list price based on global pricing guidelines.
* Understand Fisher specifications and procedures to enable proper selection of suppliers.
* Identify qualified approved supplier and send request for parts production sourcing.
* Select best offer from various vendors to increase gross profit and still inconsideration of supplier delivery performance.
* Activate parts in FF2 based on list price and received delivery information from qualified vendors.
* Handle quote requests for Nuclear Items.
* Generate Spare Part Interchangeability Record based on serial and tag numbers which will be used for installed base, shutdown and turnaround to maximize KOB3 growth.
* Follow up and expedite contacts to deliver support in a timely manner.
* Generate monthly reports for management visibility on service levels and workload.
* Other functions as assigned and necessary.
What do I need to be considered for this role?
* Bachelor's Degree in Engineering preferably (Mechanical or Chemical)
* At least ‎2 years' work experience as Technical Support Engineer or equivalent
* Knowledge of Control Valves
* General understanding of materials
* Experience with order detailing with valve industry
* Be able to read and interpret of engineering drawings, instruction manuals and product bulletins.