Job Number 23077560
Job Category Reservations
Location Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab
Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by
phone, fax, or mail. Identify guest reservation needs and determine
appropriate room type. Verify availability of room type and rate. Explain
guarantee, special rate, and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property facilities/services
and room accommodations. Follow sales techniques to maximize revenue. Input
and access data in reservation system. Indicate special room reservation types
(e.g., complimentary rooms, employee discounts, travel agent inspection rates,
and wholesale reservations) by inputting the correct code and rate into the
reservation system. Follow proper escalation procedures when addressing guest
concerns.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance expectations and
standards. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
Developed in partnership with jeweler and luxury products designer Bulgari,
our select Bulgari Hotels & Resorts are located in major cosmopolitan cities
and luxury resort destinations. Join our team and help deliver the excitement,
timeless glamour and heritage of the Bulgari brand.
**ت اريخ النشر** Jun 16, 2022 **ر قم الوظيفة** 22100885 **ا لتصنيفات** Reservations **ا لموقع** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates عرض على الخريطة **س لسلة الفنادق** Bulgari Hotels & Resorts **ا لجدول الزمني** Full-Time **إ مكاني…
**Data de divulga çao da vaga** Jun 16, 2022 **N º do Cargo** 22100885 **Categoria de emprego** Reservations **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Marca** Bulgari Hotels & Resorts **Hor ario** Full-Time **Re…
**Data de divulga çao da vaga** Jul 01, 2022 **N º do Cargo** 22111386 **Categoria de emprego** Reservations **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Marca** Bulgari Hotels & Resorts **Hor ario** Full-Time **Re…
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**ジ ョブ番号** 23074692 **求 人カテゴリ** Reservations **場 所** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates 地図で表示 **ス ケジュール** Full-Time **遠 隔地ですか?** N **配 置転換ですか?** N **職 位の種類** Non-Management _マ リオット・インターナショナルでは雇用機会均等の実現に向けて、多種多様な人材…
**N º do Cargo** 23077560 **Categoria de emprego** Reservations **Local** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VER NO MAPA **Hor ario** Full-Time **Localiza çao remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management _A…
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