Sales Coordinator
A sales coordinator at Mamiba will manage a portfolio of customers and is
responsible for maximizing
business opportunities, providing premium service, and building long-term,
trusting business relationships
JOB DESCRIPTION
* Oversee all daily activities for assigned customers.
* Expand and build strong, long-term relationships with primary contacts, key stakeholders and Senior Managers within each assigned customer.
* Anticipate, develop, and propose creative solutions to satisfy the objectives and challenges of assigned customers.
* Identify and resolve situations within assigned customers that could lead to attrition or inhibit growth. And provide constructive feedback to management.
* Assist with and participate in customer account reviews.
* Conduct detailed customer surveys to uncover needs or issues.
* Maintain and update documents related to customer accounts and business reports
* Develop new business opportunities in every customer contact
* Validate and qualify new customers before referring to the appropriate sales manager.
* Assist in developing sales and marketing initiatives.
* Assist technical and marketing teams in developing marketing materials and proposals.
* Generate customer reports on periodic basis.
* Secure communication and requests between customers and Sales team
* Secure deliveries schedule of customer orders.
* Complete assigned monthly goals
QUALIFICATION
* Superior interpersonal skills and the ability to communicate and interact with customer contacts at all
levels.
* Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus
* Proactive mindset, ability to think strategically, identify and capitalize on opportunities.
* Must possess strong organizational and analytical skills.
* Microsoft PowerPoint, Excel, and Word skills required.
* Strong ability to multi-task and be focused, detail-oriented, self-motivated.
* Ability to work well in a team environment.
* Ability to develop and advance into a role with increased responsibility.
* Excellent command of written and spoken English (other language skills is a plus)
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