مدير مشروع - تطوير الخدمات الرقمية

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

مدير مشروع - تطوير الخدمات الرقمية - (‎23000502)
الوصف الوظيفي


KEY RESULTS ACCOUNTABILITIES


Provides effective leadership to the project team, and takes appropriate


action where team performance
deviates from agreed RTA tolerance levels


Manages smart services, channels, and e-services project post implementation


review to create a
recommendations report in order to identify successful and unsuccessful
project elements. Share success
of the project and its achievements to all stakeholders and provide lessons
learnt and recommendations to
improve PMO related standards and procedures


Manages project closure activities including sign-off and ensures that all


project deliverables are completed
and handed over according to contractual requirements


Ensures that management is both aware of and able to provide the required


resources and that available
resources are properly utilized and accounted for.


Manages transitioning of service level agreements and ensures vendors


adherence to service level terms
during implementation


Ensures the competent smart services, channels, and e-services vendors are


selected in a transparent and a
fair manner through RTA's official vendor evaluation process


Ensures that quality reviews occur on schedule and according to RTA


enterprise architecture and IT quality
assurance policies and procedures


Collects contract performance data and monitors performance against KPIs,


monitors compliance with RTA
Terms and Conditions and take appropriate steps to address non-compliance
issues


Facilitates projects scoping and business priority setting and obtains


formal agreement by stakeholders and
recipients to scope and requirements and establishes a baseline to commence
smart services, channels, and eservices
projects


Performs other responsibilities associated with this position when


appropriate.


Evaluates project team performance and vendor performance and develops


reports to concerned department
and PMO


Identifies where change is required, plans for variations and ensures that


change management protocols are
implemented


Foresee potential risks associated with project scope time and cost, ensure


risk response and mitigation plan
are in place, executed and reported


Ensures that smart services, channels, and e-services projects are aligned


with RTA PMO and portfolio
management methodologies and plans and provide appropriate reporting to the
portfolio and PMO teams


Responsible for preparing and publishing Request for Proposals (RfP) based


on the business case, project
requirements, and standard service level agreements in collaboration with
enterprise architects, business
analysts, and procurement department


Develops and documents project plans, work break down structures,


stakeholder analysis, risks and issues logs,
communication plans and other documents as per PMO methodology


Coordinates and manages planning of the acceptance testing, training, and


transitioning to IT operations and
support


Monitors and reports on the progress of smart services, channels, and


e-services projects and ensures
transparent and prompt communication to all relevant project stakeholders


Monitors and controls schedules and costs against projects plans


Supervise junior project managers within section and the department


Manages the documentation of user guides and support and maintenance


procedures to improve adoption and
continuous support and maintenance operations


Takes full responsibility the definition, documentation and successful


completion of complex smart services,
channels, and e-services projects


المؤهلات و المهارات
Education


Bachelor Degree in Information Technology, Computer Science, or Computer


Engineering, With PMP / Masters
preferred from a recognized university.
Skills


Results-driven achiever with exemplary planning and organizational skills,


along with a high degree of detail
orientation


Flexible team player who thrives in environments requiring ability to


effectively prioritize and juggle multiple
concurrent projects.


Highly analytical thinking with demonstrated talent for identifying,


scrutinizing, improving, and streamlining
complex work processes.


Computer-literate performer with extensive software proficiency covering


wide variety of applications


Excellent knowledge in smart services, channels, and e-services and project


management, implementation,
practices and theories


Innovative problem-solver who can generate workable solutions and resolve


complaints.


Goal-driven leader who maintains a productive climate and confidently


motivates, mobilizes, and coaches
employees to meet high performance standards.


Resourceful team player who excels at building trusting relationships with


customers and colleagues


Exceptional listener and communicator who effectively conveys information


verbally and in writing.


Excellent project management skills to develop and direct Ability to


initiate and direct technical projects.


Maintain awareness of current and emerging technologies, software packages,


project management
methodologies and tools


‎8 years of relevant working experience


فئة الوظيفة : ادارة المشاريع
جهة العمل : هيئة الطرق والمواصلات
الإدارة : الخدمات الذكية
المستوى التعليمي : بكالوريوس
الجنسية المطلوبة : جميع الجنسيات (الأولوية للمواطنين)
الراتب الشهري : غير محدد
طبيعة الدوام : دوام كامل
تاريخ الإعلان : ‎10-‎04-‎2023
تاريخ سحب الإعلان عن الوظيفة : ‎09-‎07-‎2023

ملخص الوظيفة

  • المُعلن : The Roads and Transport Authority (RTA)
  • تاريخ الإعلان : 10/04/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -
Language: English