Operations Manager

Job Summary

Kangaroo Kids Nursery is an established nursery in Al Safa ‎2, Dubai, caring
for families for over ‎17 years. We pride ourselves on our talented and
passionate team of early educators and nurses and we are now looking for an
Operations Manager to join our happy team.
As a highly successful nursery we have three key promises and values:
* Happy Children and Families
* Active Learning everywhere
* Kindness and Positivity to all children

Responsibilities

• Attracting potential parents to the nursery is a vital element of everyone 's role in the nursery and as one of the first points of contact in the reception and on the phones, this is especially important.


• Follow up via email, WhatsApp and phone potential new students and support families liaise with Nursery Principal as needed


• Keep an updated waited list of potential families wanting to join the nursery


• Arrange zoom tours and introduction meetings with teachers for new families


• Conduct tours as needed and be a key figure during open days - when possible.


• Carefully checking registration forms and documents needed for registration and that they are up to date.


• Updating class lists for all stakeholders including contact details and emergency contacts.


• Allocating and requesting Parental Log in on the app and overseeing its use.


• Follow up on missing items in children file frequently to ensure we are keeping accurate records on all children


• Handover and settling meetings arranging and involved as needed


• Contacting parents before each term starts with information regarding new term.


• Responsible for all payment collection from parents and all new registrations.


• Accountable to Principal/Owner for fee data


• Create and maintain spreadsheets to record payments and follow up as needed.


• Work with HR administrator for purchasing of nursery supplies


• Supervising attendance of children and staff


• Review all observations done by teachers and keep check on observation tally - informing principal


• Allocate staff timings, transport, breaks as needed for the nursery team.


• To compile timetables if required and supervise that lunch times are adhered to in consultation with Head Nurse


• Ensure sufficient staff are available to supervise when they are in the setting


• Reviewing and adding new policies to manual


• Support Nursery Principal with all tasks and requests delegated


• The post holder directly reports to the Nursery Principal and Nursery Owner


• Delegate tasks to reception team as suitable

The ideal candidate would possess

• Proven customer service experience


• Previous experience at a school/nursery is a bonus


• Degree in relevant field


• People skills to create a warm, family welcome to the nursery


• Excellent organization, time-management and teamwork skills


• Ability to connect and support parents and our team of staff


• Excellent MS Office skills


• Efficient and organised


• Able to follow policies and procedures, meeting all government criteria and legislation


• A highly articulate communicator with excellent written English skills

Benefits

• Competitive salary


• Sponsored visa


• Medical insurance


• ‎25 working days paid annual leave


• Internal and external trainings

Working hours and salary

• Working hours: ‎7.30 am - ‎5 pm (Monday to Friday)


• Salary range: ‎10,000-‎12,000 dhs per month (depends on experience and qualifications)


• 
  

  Expected start date: Immediate start
  If you would like to work in a supportive nursery and care for our children
  and their families, please email by clicking on the apply button. We look
  forward to hearing from you.
  Please visit our website: www.kangarookids.ae
  Please check our Facebook account:
  https://www.facebook.com/KangarooKidsNurseryDubai/ and Instagram account:
  @kangarookidsdubai

  
  


• 
  

  Company: Kangaroo Kids Nursery

  
  


• Employment Type: Full Time


• Education Level: Bachelor


• Salary: AED ‎11,000 - ‎11,999


• Experience: ‎2 Years


• Gender: Female


• Key Skills: flexibility, organisation skills, time-management, teamwork


• Job Type: Admin