A Housekeeping Attendant for Conrad Dubai will support all Housekeeping and
Laundry with guest requests analyzing each request and delegating between the
team members, so that work can be done in an efficient and timely manner
ensuring an exceptional experience for our Guests.
What will I be doing?
As Housekeeping Attendant for Conrad Dubai, you will support all Housekeeping
and Laundry team for all aspects by delegating the day-to-day activities
Housekeeping and Laundry within the hotel. Specifically, a Housekeeping
Attendant will perform the following tasks to the highest standards:
* Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
* Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
* Provide excellent guest service
* Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
* Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
* Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
* Request flowers for special occasions (marriage, death, maternity. ..). Besides providing embroidery for special linen (wedding and pampering)
* Control makes monthly Lost and Found and donations
* Check the uniforms and send for c leaning and / or repair
* Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
* Makes daily guest clothing release of guests that use the laundry service
* Makes monthly closing of Laundry expenses and provision of same
* Replaces (a) Laundry Attendant in case of holidays, days off or absences
What are we looking for?
A Housekeeping Attendant for Conrad Dubai serving Hilton is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
below:
* Planning and organizing
* Good oral and written communication
* Previous experience in Laundry
* Good interpersonal skills
* Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
* Committed to delivering a high level of customer service
* Excellent standards of clean
It is advantageous in this position if you demonstrate the following
capabilities and advantages:
* Ability to work in a team
* Excellent attention to detail
* Positive Attitude
What will it be like to work for Hilton?
Conrad Hotels & Resorts combines contemporary design, sophisticated amenities
and personalized service. Conrad's guest service is instinctive, discreet and
enhanced by innovation to provide exceptional travel experiences all over the
world. And, our amazing Team Members are at the heart of it all!
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