Welcome Desk Agent

Job Number ‎23056958
Job Category Administrative
Location W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates,
United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Enter and retrieve information contained in computer databases using a
keyboard, mouse, or trackball to update records, files, reservations, and
answer inquiries from guests. Transmit information or documents using a
computer, mail, or facsimile machine. Operate standard office equipment other
than computers. Prepare letters, memos, and other documents using word
processing, spreadsheet, database, or presentation software. Handle incoming
and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems
for records, reports, documents, etc. Compile, copy, sort, and file records of
office activities, business transactions, and other activities. Enter and
locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards, anticipate and address guests' service needs,
assist individuals with disabilities, and thank guests with genuine
appreciation. Speak with others using clear and professional language, prepare
and review written documents accurately and completely, and answer telephones
using appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Move, lift, carry,
push, pull, and place objects weighing less than or equal to ‎10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.

Boldly coloring outside the lines of luxury, W turns the traditional notion of
the extravagant hotel on its head. Our irreverent attitude and taste for
excess redefine revelry for the modern jet set. Our guests have a lust for a
life less ordinary that drives them to demand more, experience it all, and hit
repeat.
We share our guests ' passions, providing insider access to what's new and
what's next. Moderation is not in our vocabulary and we know that lust for
life demands more, not less. W guests soak it in and live each day with a
mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene
that is magnetic to everyday disruptors around the world, then we invite you
to explore a career with W Hotels.