Job no: 3929085
Location: UAE
Dubai Head Office
Property
With a store portfolio of over 3,000 stores which grows year on year a career
in our Property Division offers fast-paced, dynamic experience on an
international level. The Division is spit in to Facilities Management, Real
Estate and Project Management offering a diverse range of opportunity for
dynamic individuals.
The Role:
The candidate filling this role would essentially be coordinating all
maintenance Calls coming into the Facilities Maintenance Help Desk to ensure
logging calls and coordinating issues with regional facilities team and
maintenance contractor.
Qualifications & Requirements:
You will have/be:
2-3 years experience in Contact Centre
Arabic Speaker
Pleasant phone voice and demeanor
Outgoing and confident personality
Must have exceptional communication skills
Knowledge of Microsoft Office, including but not limited to Outlook and Excel
Ability to work with limited direction
Customer service attitude with excellent interaction skills
Excellent verbal and written communication skills
Detail oriented
Ability to multi-task in a fast paced office environment
Rotational Shifts
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world 's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.
Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: 26 Mar 2023 Arabian Standard Time
Application close: 25 Apr 2023 Arabian Standard Time