VIP Services, Agent
(6801)
At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic
Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island
in Dubai. With a sense of exhilaration and discovery, we create unforgettable
memories by providing guests the opportunity to discover an extraordinary
world filled with thrilling adventures. Whether we are designing a couple's
retreat or serving the extraordinary in one of our award-winning celebrity
chef restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it's our
passion.
About The Role
Are you a customer service superstar? Do you enjoy working with attention to
detail in a fast-moving environment? The Front Office Agent will be providing
efficient solutions and services to all guests, offering information, and
giving particular attention to all guests' special requirements. The priority
of this role will be to ensure all check-ins and check-outs run smoothly and
that all cashiering transactions are processed promptly and correctly both
during the day and night. Also, offering more personalized service by
assisting the guests with their requests throughout their stay.
About You
If you have a bachelor's degree in Hospitality Management or either Front
Office experience with a minimum of 2 years and worked as a Receptionist,
Agent in Front Office, or Guest Service Agent in a similar position within the
luxury property. Familiar with hotel reservations system as Opera or similar.
A successful applicate must demonstrate a true passion for service delivery
and have excellent communication skills. Due to guest demographics, being able
to converse in Russian, Arabic, Chinese, Friend, or German is advantageous.
Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. Join a team
that is adventurous, creative, warm-hearted and extroverted. We believe in
making our guests happy beyond anything they have ever imagined. We wow them
at every turn and create memories that will last a lifetime. You will be at
the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.
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