Assistant Manager - Policy and International Governance

Department Description:
Group Operations is responsible for developing the Operations Strategy for the
Group including the International entities The unit also owns the Operations
Policies for the Group and is the custodian for all Group wide policies. The
unit is responsible for ensuring smooth Business operations by leveraging
smooth rollout of strategic projects aligning strategic Partners governing
change management process and improving business processes continually

The unit leverages governance instruments such as policy user access
management and optimal processes to ensure balance between controls and
efficiency Managing relationship with UAE and International Regulatory bodies
is another key responsibility of Group Operations. The overall KPI of the unit
is to ensure operational efficiency of the Group

Brief Description:
This job holder plays a critical role in the fulfillment of the Group
Operations strategic objectives The job provides the leadership assistance
implementation guidance and key decisions required for achieving the agreed
strategic initiatives

The role is responsible for providing specialist services related to
Operations Support activities by analyzing various data understanding the
business issues and challenges Identify organizations strengths and weaknesses
and suggests areas of improvement Review and edit requirements specifications
business Operations flows and recommendations related to proposed solution

Other activities of this role include services oriented towards rollout of
strategic Ops projects products processes controls compliance vendors and
information technology To act as a guide and as a point of technical reference
expert in order to monitor the business changes in concerned areas and provide
guidance and services towards improvement To anticipate changes required in a
business process cycle and provide necessary support to streamline activities
for better functioning
Detailed Description:
* Assist and Plan monitor and execute specific defined activities for operational support
* Assist to evolve a strong team through constant guidance to create a formidable disciplined system that exceeds service standards without compromising on controls
* Assist to create Business Operations Requirement Specification Information mapping business rules support risks and escalation procedures Reinforce a sense of accountability and responsibility for delivering highest Operational qualities values to business
* Continuously provide specialist support to various business activities to meet current and future needs of the businesses
* Liaise with CB and various regulatory authorities to obtain clarifications sought by business and respond n behalf of the organization on all operations related matters
Job Requirements:
* Monitor adhere to and develop all laid down compliance controls and operating policies of ENBD to meet the business and Operational needs
* Identify skill gaps and recommend to line manager for appropriate training to provide opportunity for individual growth in the organization
* Suggest Process Improvement in areas identified during the course of the job
* Suggest cost saving measures
* Extensive knowledge of Banking Operations and processes
* Knowledge of ENBD Ops Policies Processes
* Knowledge of banks tariff and products
* Acceptable knowledge of computer to prepare various analytical reports
* Excellent communication skills
* Good presentation skills
* Exceptional level of reasoning skills
* Strong Data analysis skills
* Banking Associate certification from a recognized institution Certification in Operational Risk Management Compliance
Qualifications
AS Mentioned in the JD
Primary Location : United Arab Emirates-Dubai-Dubai - Nadd Al Shiba,
Meydan, Building M
Job : Business Support
Organization : Operations Governance and Business Support
Schedule : Regular
Shift : Standard
Job Type : Full-time
Day Job
Job Posting : Mar ‎21, ‎2023, ‎3:20:‎32 AM