Sales Supervisor

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Position


Missions:
* Achieving personal and store sales targets
* Provide outstanding customer service and act as a brand ambassador.
* Ensure a high level of brand and product knowledge
* Support the Store Manager in administrative tasks, daily planning, back-office operations & KPIS analysis.
* Keep the store well organized and in-line with the visual merchandising guidelines.


Duties and Respons ibilities:
* Deliver oustanding experience to the clients' s highest expectations
* Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets
* Professionally represent the brand image at all times
* Create, develop & optimize the VIC relationship.
* Recruit clients out of store
* Merchandising displays and ensuring high standards are maintained within the store
* Provide high quality service to customers face-to- face and over the telephone
* Completing sale documentation and efficient use of internal till and stock systems
* Generate the proactive advocacy of your clients to achieve mystery shopper targets
* Accurately check stock levels at a regular basis
* Be able to open and close the store following security procedures to ensure minimum security risk
* Support the manager to continuously develop store practices and customer service levels
* Relay the store manager on specific topics: training, pop up, events, stocks, VM…
* Reporting any stock or security issues, and fraudulent activity to management
* Promote effective working practices resulting in a safe and efficient working environment
* Develop high level of product and brand knowledge
* Provide in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction
* Take responsibility of personal development and attending training as required
* Ensure compliance with Health and Safety regulations


Profile


Qualification, Experience and Skills Required:
Education:
* Minimum a bachelor degree
Professional Experience:
* Minimum of ‎5 years in sales records.
* Have a previous experience with Jewelry clients & Brands
* Achieve higher targets and KPI
* Knowledge of and ability to use various IT systems
* Developed client's book
Profile:
* Customer focused, able to serve customers and handle complaints in a highly professional manner
* Mastering selling techniques particularly cross & up selling
* Able to meet & exceed targets and work to deadlines
* Able to work flexibly, embrace and manage change
* Promote actively a team spirit & be supportive with your colleagues
* Results orientated and winning spirits
* Ability to maintain and develop his clients network
* Exceptional time management skills
* Demonstrate an attitude of professionalism, conscientiousness and reliability
* Problem solving and initiative
* English mandatory. Another language is a plus
* Exemplary behaviour

ملخص الوظيفة

  • المُعلن : LVMH
  • تاريخ الإعلان : 15/03/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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Language: English