Logistics Manager

The main purpose of this position is to oversee the daily logistics operations
for the Dubai Metro engineering and maintenance department.
MAIN RESPONSIBILITIES
* Performance judged through achievement of contract objectives affecting key material supply to ‎500+ engineering staff.
* Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and the engineering and maintenance teams.
* Create and implement best practice logistics principles, policies and processes across the organisation to improve operational and financial performance.
* Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.
* Monitor and measure quality, quantity, delivery times, and transport costs and prepare associates reports accordingly.
* Manage all import and export activities for railway spares and consumables in accordance with all company and regulatory requirements.
* Monitor inbound and outbound shipments from pickup through to delivery so that accurate, up-to-date information can be provided to the engineering and maintenance teams.
* Negotiate rates and contracts with transportation and logistics providers.
* Recommend optimal transport modes, routes or frequency to support the business requirements and optimize the transportation cost.
* Review impact of logistics changes, such as routing, shipping modes, product volumes or carriers and report results to relevant stakeholders.
* Assess and make recommendations for logistics processes in new facilities / countries advising on cost implications and efficiency.
* To be the asset owner for specified hired / leased or owned vehicles used by the engineering and maintenance teams.
* Supervise the planning and management of the engineering and maintenance team vehicles and MEWP.
* Responsible for preparing an annual logistics budget (for freight, vehicles and MEWPs) and common materials used by the engineering and maintenance teams.
* Support continuous improvement initiatives which remove inefficiencies and drive cost optimisation.
* To provide support to the Stores Manager on all aspects of stores inventory administration.
* Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports.
* Ensure new item IDs are created with complete details (including Commodity Group, Strategic/Non-Strategic, Critical/Non-Critical, Stock/Non-Stock, Lot/Non-Lot, Capitalized and all reorder parameters).
* Ensure all capitalized items are created and managed in line with the company asset classification policy.
* Regularly review and update the material inventory parameters in the Maintenance Management System.
* Lead, manage and motivate a team of Logistics Officers who are specialisms cover material replenishment, imports and exports, repairs and warranty, and vehicles.
* Ensure all new starters receive a full departmental induction and all necessary training for them to become competent in their role within their probation period.
* Ensure the on-going competence of all team members and arrange any training that may be required to ensure up-skilling and continuous development of staff capability.
* Own the competence management system for the team and regularly audit competence records to ensure correct completion.
* Complete annual and mid-year appraisals and identify any sub-standard performance or behaviour and ensure corrective action through employee development plans.
* Lead the external repair process with existing OEMs/Suppliers and develop new suppliers in accordance with company procurement policy.
* Ensure all warranty claims are processed on time in coordination with end user and suppliers.
* To provide support and guidance to the wider engineering and maintenance department on processes relating to materials, tools and equipment management.
* To manage ad hoc projects and assignments to improve the performance of the Logistics and Stores teams.
* Ensure the IT systems in place are effective, maintained and accurate for recording and auditing purposes.
* Promptly address any non-conformances raised against the department and activities purpose opportunities for improvement.
* Meet Key Performance Indicators according to targets agreed with the Engineering Procurement and Supply Chain Manager.
* Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.
* To exercise personal duty of care for their own health, safety and welfare and for those affected by their acts or omissions. reference SMS GSOP-HSE1-‎6 Keolis-MHI organisational HSE responsibilities.
* Ensure compliance with all training requirements of Keolis-MHI and ensure adherence to these requirements at all times whilst in employment.
* Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process.

KNOWLEDGE REQUIRED
* Knowledge with ERP (enterprise resource planning) and PC literacy skills are essential.
* Sound commercial judgement in logistics and procurement reporting with an analytical approach would be highly desirable.
* General understanding of all aspects of safety issues related to railway projects and their interface with operations and maintenance activities.

KEY SKILLS
* Must be a skilled in communicating, motivating and developing staff.
* Highly motivated and flexible in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies.
* Ability to think laterally and analyse and assess a range of information.
* Ability to multi-task and analyse situations promptly and without bias so as to determine the proper course of action or alternatives without jeopardising human safety, quality and the committed performance targets.

EXPERIENCES
* Minimum ‎7 years, of working experience in railway maintenance or a revenue critical construction engineering environment with a strong core supply chain background.
* At least ‎3 - ‎5 years of management experience with the ability to manage logistics & stores.
* Experience in planning, preparing budgets, procedures, technical specifications, safety and quality plans and procedures as required.
* Experienced in holding a supervisory post, with delegated authority for revenue and safety critical processes and systems.
* Experience in managing change; within a mission critical organisation.

EDUCATIONAL AND PROFESSIONAL QUALIFICATIONS
* Diploma or degree holder in engineering, supply chain or other related discipline.
* A supply chain qualification is highly desirable.