Product Manager

Job Purpose: The job holder will be responsible to create and manage the
product portfolio of the brands across dnata Travel Group in line with the
overall Group strategy. The role holder is responsible for all stages of the
product lifecycle from analysing data, creation, identification, validation,
launch and evaluation. Work to negotiate and obtain competitive rates for
campaigns and support with destination/product information to meet customer
needs and align with the departmental growth strategy. Responsibilities: -
Contribute to the development of the brand's strategies to meet the needs of
the business and achieve revenue growth in collaboration with management,
ensuring objectives and product plans are aligned with corporate vision. -
Develop and maintain strong mutually beneficial, long-term strategic
relationships with both internal and external stakeholders. - Review, collect
and analyse data related to trends and sales and provide insights for the
development of marketing campaigns. - Report, measure and make recommendations
on all activities to improve the effectiveness of future products and sales. -
Understand business needs and provide regular competitor/market analysis
including benchmarking of dnata product offerings and market position. -
Identify gaps in the market and profitable opportunities which are
commercially viable, and which will enhance the product offering to remain
commercially competitive. - Provide in-depth specialist knowledge and training
of associated featured products to all areas of the business as commercially
or operationally required. - Work proactively with sales and fulfilment areas
to optimise conversion rates and minimise barriers to trade. - Work with the
internal stakeholders to plan and execute the preferred product strategy,
understanding core destinations and products to sell. - Brief product via
Salesforce for tactical campaigns. Working with the team on all aspects
related to rates, allocations, release periods and service delivery, within
defined business timeframes. - Lead campaign management in-conjunction with
Corporate Communications, relevant brands and sales teams, engaging all key
stakeholders in initial campaign discussions to ensure knowledge sharing and
aligned approach and support with activity and manage input to the calendar. -
Conduct post-campaign review sessions with internal and external stakeholders.
- Streamline processes across the business to improve productivity and
turnaround times, working closely with support teams to ease any pain points
for operational issues.
Qualifications & Experience: Qualifications: - Degree or Honours (‎12+‎3 or
equivalent) in business or a related discipline Experience: - ‎5+ years
experience in the travel and tourism industry - Commercial/Sales.Other - Work
in Product in the travel industry / tour operator. Development of new products
(tours, hotels, experiences, ground transportation) - In depth understanding
or specialisation in Indian Ocean and / or Africa regions - Building and
managing destination strategies to fit market demands - Strong relationship
management with internal and external partners Knowledge / Skills: - High
quality achiever with a proven ability to exercise keen commercial judgement
and decision-making, - Excellent knowledge of geography and clear
understanding of the tourism industry and tour operations, - Strong written
and oral skills in English (other languages an advantage).