Attendant, Food and Beverage, Imperial Services

Attendant, Food and Beverage, Imperial Services
(‎6862)

At Atlantis, we exist to bring the extraordinary to every holiday and
experience through connection, empowerment, precision, care and warmth.
Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique
destinations full of life, wonder and surprise, where we seek to exceed our
guests' expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic
Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island
in Dubai. With a sense of exhilaration and discovery, we create unforgettable
memories by providing guests the opportunity to discover an extraordinary
world filled with thrilling adventures. Whether we are designing a couple's
retreat or serving the extraordinary in one of our award-winning celebrity
chef restaurants, we approach everything with imagination to spark a sense of
courage, inspiration and innovation. This is not simply our job, it's our
passion.

To provide quality of food and beverage service that is consistent with SOP
at all times. To support and assist the Waiter in delivering exceptional
service to all guests. This includes running the food service from the kitchen
to the restaurant, clearing tables and sections, liaising with the stewarding
team on washing, polishing, storing, refiling stations, setting back of house
mise en place, setting tables, serving food, completing opening and closing
duties and adhering to sanitation and safety standards (ISO).

Key Duties and Responsibilities

• To maintain a positive can do attitude at all times


• Complete tasks as given by supervisors or managers


• Support other outlets when necessary and ensure to perform as per standards


• Keep the service philophy pillars in mind at all times


• To ensures that all colleagues activities adhere to and support the Atlantis Quality Standards


• Provides a link between kitchen and service areas


• Serve food or beverages to guests, and prepare or serve specialty dishes at tables as required.


• Present menus to guests and answer questions about menu items, making recommendations upon request.


• Clean tables or counters after patrons have finished dining.


• Set Cutlery, set up food stations or set up dining areas to prepare for the next shift or for large parties. .


• Prepare tables for meals, including setting up items such as linens, crockery, cutlery and glassware.


• Updates food and beverages knowledge required to carry out duties


• Provides advice on food and beverage to guests


• Receives and stores food and beverage adhering to all food hygiene regulations and procedures


• Consistently monitors quality of food and beverage being served and report to the supervisor or assistant outlet manager


• Need to be punctual to work


• Actively uses up-selling techniques to exceed guests' expectations and increase revenue


• Read and understand the important note and briefing topic every day,


• Do not leave the allocated section without prior approval of the immediate supervisor


• Actively take part in restaurant set-up, clearance (Bussing),


• Follow superior instruction, contact manager if you are not completely convinced with the immediate supervisor's instruction.


• Actively take part in food and beverage support requirement,


• Actively take part and ensure to follow SOS and SOP of the particular department,


• Need to be honest and responsible for his/her action,


• Take responsibility of his/her weekly task given by immediate supervisor.


• Take responsibility of the department equipment and control the breakage and loses to maximize the department profit,


• Utilize the learning from internal or external trainings,


• Need to be flexible to work in different Job Specification in his/her own department,

Skills, Experience & Educational Requirements

• Previous experience in a similar role


• Prior experience in high volume restaurants preferable


• Outgoing and confident who is flexible and a great team player


• Dynamic, energetic, creative individual with a positive "can do" attitude.


• Multi-tasking capability without compromising on quality.


• Punctual and able to work flexible hours.


• Confident to deal with peers and senior colleagues


• Excellent Communication skills

Atlantis Dubai is an iconic entertainment destination comprised of two world-
class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an
unbeatable opportunity for you to grow and develop in your career. Join a team
that is adventurous, creative, warm-hearted and extroverted. We believe in
making our guests happy beyond anything they have ever imagined. We wow them
at every turn and create memories that will last a lifetime. You will be at
the heart of this vision, to constantly innovate to deliver Amazing
Experiences and Everlasting Memories.