Service Advisor - Truck & Bus

؜ - ؜جدة ؜ -

تفاصيل الوظيفة

Job Requirements



  • Establishing and maintaining good customer relations.

  • Schedules service and repair appointments.

  • Receiving vehicles.

  • Advising customers (checking and diagnosing vehicles with test equipment, returning of valuables left in the car, documenting of body/paint damages in presence of customer,

  • Issuing of detailed receiving forms using standard text and flat rates.

  • Fixing of deadline for completion of work and method of payment.

  • .Advising customers concerning vehicles maintenance, accessories and technical problems.

  • Following up in with progress of repairs in conjunction with the workshop staff involved.

  • Continuous update of the reports

  • Acting proactively with customers to check their requirements or if any complaints are existed

  • Archiving work orders future reference, Invoices & other relate d documents for.


Skills



  • Education & / or Field of Expertise: Mechanical Engineering is preferred.

  • Problem solving skills with customers and his colleagues.

  • Attention to details

  • Mechanical Knowledge (experience in commercial vehicles and customers issue is a plus point).

  • Outstanding skills in Microsoft office in all applications related to day to day operations, especially Excel.

  • Positive attitude and good conduct & manners with colleagues and customers

  • Years of Experience in the same role min ‎3 years.

  • Speaking Arabic and English

  • Technical background of Truck & Bus is advantageable


Education


Mechanical Engineer or Equivalent Education

ملخص الوظيفة

  • المُعلن : Haji Husein Alireza & Co.
  • تاريخ الإعلان : 25/05/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : جدة
  • الراتب : -
  • الهاتف : -

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Language: English