Data Centre Technician

Data Centre Technician-230002FI

Applicants are required to read, write, and speak the following languages
: English
Preferred Qualifications

About the candidate:
Bachelor of Science degree in Computer Science, Information Systems OR
equivalent work experience
Experience in IT Infrastructure support and server administration in a mid-
sized environment (‎200 - ‎1000+ server systems)
Experience with data center M &E equipment
Demonstrated examples of a drive to dig into the details of a system or
process to solve customer problems
Experience working in a "mission critical operations" environment
The position involves on-call which means you should have a driving license
and be able to reach out to the Data Center site within ‎60 mins approximately
The position has a physical component requiring the ability to lift up to 25Kg
and may require working in cramped spaces or elevated locations
Ability to speak confidently and to communicate clearly in a virtual
environment
Strong adherence to processes and be a Process Champion
Good communication skills (oral & written) and ability to interact
professionally with a diverse group of customers and staff
Experience providing client-facing, direct customer support and service.
Ability to work productively in remote cross-functional teams or resourcefully
and independently as an individual
Highly service-oriented, reliable, responsible, self-motivated
Good English command
Required Data Center experience:
Basic knowledge of data center design, including electrical and cooling plant
& operation thereof
Basic knowledge of airflow management (hot aisle, cold aisle, containment
etc.)
Rack, stack equipment including commissioning of new racks
Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
Required systems & hardware expertise:
Systems administration (Linux and/or Windows Servers)
Hardware repair, diagnosis & break / fix
Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
Base Operating System Installs and configuration
Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.

Role Responsibilities and Requirements:
Act HW as support expert liaison to other technical teams & non-technical
teams (e.g.: networking, compute, compliance, business operations)
Understand internal customer problem and provide technical solution in timely
manner
Participate in the installation, monitoring, maintenance, support, and
optimization of all production server hardware
System board level repair and fault diagnosis to SLAs
Planning and commissioning new rack positions
Involvement with the design and commissioning of new whitespaces
Structured cabling installation is a significant part of this position
Keep up with the latest technologies and apply them appropriately
Adherence to defined Health & Safety processes at all times
Working as part of a multi-disciplinary team without friction
Additional on premise work at customer locations maybe required
Detailed Description and Job Requirements
Define, design, and implement network communications and solutions within a
fast-paced, leading edge database/applications company.

Perform performance trend analysis and manage the server/network capacity.
Propose client configuration and implement technical solutions to enhance
and/or troubleshoot the system. Work with others to define, coordinate vendor
purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have
project lead role. ‎5 years of related experience in a medium to large network
distributed and computing environment. BS in Computer Science or related
field.
Job : Information Technology
Location : SA-SA,Saudi Arabia-JEDDAH
Job Type : Regular Employee Hire
Organization : Oracle