Amazon Operations
Amazon Worldwide Operations is the underlying fulfillment and customer service
engine that ensures Amazon creates the same consistent, world-class customer
experience every time. We are looking for high-potential, flexible,
innovative, and forward-thinking professionals to join our MENA Reverse
Logistics Ops team.
Join the RL Operations team as an Area Manager. As an Area Manager, you will
be responsible for monitoring multiple sites from operations and compliance
point of view. You will be working with multiple internal and external
stakeholders to achieve timely launches and operations metrics. With customer
obsession and a high sense of ownership, you will utilize your skills to
identify patterns and any disruptions in it. You should be able to dive deep,
scrutinize details and foresee data implications.
Key job responsibilities
Key job responsibilities
1. Own deployment of Continuous Improvement of network standards, in
collaboration with MENA Process Owners, MENA ACES and local Process Managers
2. Monitor operations of the assigned sites and suggest & deploy improvements
3. Serve as a liaison between the internal and external stakeholders keeping
in mind the objectives, limits, conformance and information privacy
4. Train & direct associates for action and conformance of norms & practices
5. Audit the sites for various operational conformances, restrictions and
norms
6. Conduct audits on based on SOPs, analyze data and propose process
improvement initiatives
7. Identify useful data accumulated from multiple sources and take necessary
actions
8. Foresee implications based on current data and trends
9. Be organized, apt and prompt in notifying the situation, problem solve.
1\. Bachelor's degree in Operations, Engineering or logistics (operational Black Belts welcome). 2\. Excellent Project Management skills . 3\. Demonstrated ability to build strong working relationships with business partners and key stakeholders and the ability to work under pressure in a cross…
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