Sales Coordinator - Forwarding

؜ - ؜جبل علي ؜ -

تفاصيل الوظيفة

Jebel Ali, Dubai - UAE Posted ‎16 hours ago Active Consolidated Shipping
Services Group
Key Responsibilities


The Sales Coordinator is responsible for assigned accounts and Trade Lane
customer retention, volume or revenue growth and customer satisfaction. The
Coordinator is primarily engaged in supporting Account Managers in managing
and growing assigned accounts or trade lanes, by closely monitoring new volume
growth opportunities and accounts in the pipeline.



  • Develop strong relationships with assigned clients, and overseas trade lane counterparts (if applicable) through timely communication and excellent customer service.

  • Deliver custom solutions to client in order to simplify their logistics needs.

  • Serve as the first point of contact between the client and internal operations and sales teams.

  • Ensure escalated issues are managed through to resolution.

  • Identify and qualify business opportunities with small and mid-size companies or assigned trade lane.

  • To handle at least ‎80 – ‎100 job files / bookings per month.

  • Prepare and present proposals, quotes and recommend services based on customer needs.

  • Create and maintain operational SOPs and conduct internal audit for assigned accounts, as needed.

  • Ensuring that you provide the best customer service to our clients to improve and retain.

  • To Ensure the rates are quoted within ‎24 hours to our client request.

  • Apply common-sense and think out of box to provide the best solutions to our clients.

  • Keep a good working inter department relationship.

  • Whatever discussed with our agents, clients & inter department to be put in email to avoid future disputes.

  • To ensure BL and invoices submitted to clients as per CSS policy.

  • To keep records of documents submitted to clients for future easy reference and records.
    We are looking for
    Result orientation, Persuasive Skill and analytical thinking and
    Communication.
    Market knowledge and identifies opportunities and has knowledge about
    competitor and industry trends.
    Candidate must be available in UAE.


Interested candidates please share your CV’s to [email protected]

ملخص الوظيفة

  • المُعلن : CSS Group
  • تاريخ الإعلان : 08/06/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : جبل علي
  • الراتب : -
  • الهاتف : -

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