General Manager - Pre-Opening Hampton by Hilton Neom

Hampton by Hilton is the industry's leading upper-midscale brand. Every
Hampton Inn is committed to the ‎100% Hampton Guarantee, providing an
exceptional guest experience and consistent, high-quality accommodations and
amenities.
Hampton by Hilton Neom is seeking for a Pre-Opening General Manager. The hotel
is situated in the heart of Neom project and will include ‎201 guestrooms.
Neom will show what a sustainable future will look like in ‎20 to ‎30 years but
building it today. The goal is redefining the future now and Hampton by Hilton
will be part of this exciting project.
What will I be doing?
As a General Manager, you are responsible for managing the Hotel Executive
team and overall hotel targets to deliver an excellent Guest and Team Member
experience. A General Manager will also be required to manage profitability
and guest satisfaction measures. Specifically, you will be responsible for
performing the following tasks to the highest standards:
* Manage and lead the pre-opening, the hotel is expected to open in Q4 ‎2023
* Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
* Lead in all key property issues including capital projects, customer service, opening and refurbishment
* Ensure all decisions are made in the best interest of the hotels and Hilton
* Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
* Provide effective leadership to hotel team members
* Lead in all aspects of business planning
* Comply with and exceed Hilton Brand Service Standards
* Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
* Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
* Hold regular briefings and communication meetings with the HOD team
* Respond to audits to ensure continual improvement is achieved
What are we looking for?
As General Manager of Hampton by Hilton Neom, you will be working on behalf of
our Guests and working with other Team Members. To successfully fill this
role, you should maintain the attitude, behaviours, skills, and values that
follow:
* Experienced General Manager in a similar quality and size hotel
* Pre-Opening experience will be an advantage
* Strong commercial acumen and entrepreneurial and innovative approach with experience in increasing profitability and driving the business commercially
* Proven experience in delivering results with an eye for details and quality
* Exceptional communication skills with the ability of developing successful relations
* Energetic and dynamic approach and high degree of resilience
* Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values
* Strong owner management with demonstrable influence skills
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!