Market Development Specialist

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You will be working as Market Development Specialist, will be the part of
Electrification Business Area for Distribution Solutions division based in
Kuwait, UAE. In this role you will be getting ABB to preferred position with
end users, EPCs, OEMs and partners based on quick and reliable support,
digital tools etc. Develop and implement innovative strategies to maintain
market leadership in Electrification. Secure stronger market position through
creation of a superior customer experience leveraging digital offering

This position reports to

EL Local Sales Manager, KW

Your responsibilities

• Supporting the development and execution of the strategies and business plans on focus segments/channel/applications for identified markets in collaboration with the local sales & marketing teams and GPG functions, in line with the overall division strategy in order to achieve defined targets


• Defining KPI's of defined targets (orders as well as product mix, net price variance (NPV), sales cost/expense and Net Promoter Score (NPS), etc.), in collaboration with marketing function and GPG team, for new product launches (revenues on new products, sales start in key markets, etc.)


• Supporting & defining marketing and sales targets (e.g., volume, prices, channels, and market coverage) and establishing appropriate metrics and measurement tools to monitor performance in the region, supporting local organizations in customer events


• Supporting growth of the top line in each market and creating new business opportunities, providing market intelligence analyses in support of identification and development of new markets, segments or other areas


• Developing good understanding of Kuwait market for electrification & motion products, competitive environments and ABB position and supporting in developing product positioning strategies based on these market input ABB factory and product approvals with all key end users like KOC, KNPC, MEW, KIPIC, EQUATE & PIC etc


• Identifying opportunities from idea generation stage and work with end users, EPCs and consultants to position ABB products and specification correctly, identifying market requirement and supporting in developing strategic sales plan for Electrification business


• Developing management contact at key customer organizations and supporting front end sales team as needed, identifying customer installed base, issues faced by customer and key decision makers at customer organization, so that proactive solutions can be implemented


• Effectively implementing of group sales strategies, promoting digitalization solutions, understanding segment / channel / customer needs in the market, supporting developing and implementing product support and product training to ensure high customer satisfaction in cooperation with product management


• Supporting continuous improvement on NPS and the execution of customer satisfaction surveys, analyzing results and assists with corrective actions as necessary

Your background

• Bachelor 's degree - Electrical Engineering Background


• ‎3+ years of experience


• Previous engagement and customer relationships with major end-users


• Strong English and Arabic communication skills are a must


• Innovative mind and interest to explore new ideas and build strong relationships - excellent networking skills


• Out-of-the box thinking and exceptional problem-solving skills

Benefits

• Retirement plan

More about us

ABB's Distribution Solutions Division provides utility, industrial and
commercial customers with safe, smart and sustainable technologies for the
distribution of electricity. With ABB AbilityTM enabled digital solutions at
its core, our extensive portfolio includes distribution automation products,
switching, limiting, measuring and sensing devices, switchgear, modular
substation packages, and related services. Work model: on site #LI-onsite