PROVIDES ACCURATE, TIMELY AND CREATIVE SOLUTIONS TO END-USER COMPUTER AND
NETWORKING PROBLEMS OF MODERATE TO COMPLEX NATURE TO ENSURE END-USER
PRODUCTIVITY. PERFORMS RESTORATIVE AND MAINTENANCE ACTIONS EITHER REMOTELY OR
AT THE END USERS LOCATION TO RESOLVE END-USERS PROBLEMS, USING BASIC
TROUBLESHOOTING AND TECHNICAL SKILLS. RESPONDS TO SITUATIONS WHERE STANDARD
PROCEDURES HAVE FAILED IN ISOLATING OR FIXING PROBLEM EQUIPMENT OR SOFTWARE
INSTALLATIONS, MOVES, AND CONFIGURATION CHANGES. MAINTAIN ACCURATE INFORMATION
AND DATA REGARDING END-USER ISSUES WITHIN THE TRACKING SYSTEM AND ACCORDING TO
POLICIES AND STANDARDS.
Grade
3
Job Tier
3
Career Area
Information Technology
Supervisor
No
Job Qualifications
BACHELOR'S DEGREE IN AN ASSOCIATED MAJOR FIELD OF STUDY IS HIGHLY DESIRED.
EXPERIENCE IN THE APPROPRIATE BUSINESS APPLICATIONS AND/OR RELATED WORK. MUST
POSSESS THE ABILITY, KNOWLEDGE AND SKILL TO OPERATE/USE THE APPROPRIATE
SYSTEMS/SOFTWARE/HARDWARE.
Facility Name
KW KUWAIT GM/OH
Work Challenges
Position is located in a Contingency area. Candidate may experience extreme
living and working conditions.
Number of Positions Remaining
1
Job Expires
14-Oct-2022
PROVIDES ACCURATE, TIMELY AND CREATIVE SOLUTIONS TO END-USER COMPUTER AND NETWORKING PROBLEMS OF MODERATE TO COMPLEX NATURE TO ENSURE END-USER PRODUCTIVITY. PERFORMS RESTORATIVE AND MAINTENANCE ACTIONS EITHER REMOTELY OR AT THE END USERS LOCATION TO RESOLVE END-USERS PROBLEMS, USING BASIC TROUBLESH…
PROVIDES ACCURATE, TIMELY AND CREATIVE SOLUTIONS TO END-USER COMPUTER AND NETWORKING PROBLEMS OF MODERATE TO COMPLEX NATURE TO ENSURE END-USER PRODUCTIVITY. PERFORMS RESTORATIVE AND MAINTENANCE ACTIONS EITHER REMOTELY OR AT THE END USERS LOCATION TO RESOLVE END-USERS PROBLEMS, USING BASIC TROUBLESH…