Senior Visual Commercial(Job Number: SEN000147)
Description
* Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions when needed
* Control and monitor the section sales budget such as (driving sales, reports, proposing action plan), as well as, executing all merchandising tasks (changing mannequin, prices, posters, pictures)
* Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
* Solve customer complaints in in a timely manner, suggest solutions or/ and escalate them as appropriate
* Assist the department and operations Managers in handling the maintenance of inventories and placement of products in order to ensure effective stock management and availability of products
* Motivate team members and provide them with the necessary support such as training and development in order to maximize sales
* Organize commercial activities ensuring the optimal use of the store manpower by managing working hours, controlling team schedule, applying the Minimum etc.
* Assign routine and non-routine tasks and monitor/assess schedule preparation for the Sales Associates, cashiers and coordinators (when applicable) and ensure that activities are carried out in the most efficient manner; processing, checking orders and items blocking
Qualifications
* Bachelor's degree
* 3 to 4 years of experience in retail industry out of which a minimum of 2 in a managerial role
* Proficiency in MS Office and Shop/ Stock Management tools
* Fluency in English
* Deep product knowledge across all departments
* Teamwork: level 3
* Developing and Motivating Others: level 1
* Cultural Awareness: level 2
* Commercial Understanding: level 3
* Customer Focus: level 2
* Communication Skills: level 2
* Attention to details: level 2
Organization: Zara
Primary Location: Kuwait-Kuwait, Avenue Mall
Schedule: Full-time
Unposting Date: Ongoing
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