Customer Service Representative - Labour - Retail Banking

؜ - ؜الكويت ؜ -

تفاصيل الوظيفة

Job Description



  • Identify customer's needs and refers them to appropriate branch relationship officer.

  • Answer questions and provide guidance to branch's customers regarding bank products/services and policies.

  • Research and address customer' inquiries regarding specific transactions.

  • Responsible for assisting customers with their banking needs.

  • Provide information on banking fees, or electronic banking.

  • Resolving day to day service issues for bank's customers.

  • Make follow up calls to ensure client satisfaction.

  • Collect customer information for use in marketing.

  • Provide information and step by step instructions for using the Bank's services.


Skills



  • Communication

  • Organizational & Environmental Awareness

  • Planning and Organizing

  • Client Focus
    Easy Apply

ملخص الوظيفة

  • المُعلن : Commercial Bank of Kuwait
  • تاريخ الإعلان : 02/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -

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مدينة الكويت
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