We are looking for an experienced Retail Assistant - Duty Free that will be
responsible to provide excellent customer service experiences daily to join
our Duty Free Team.
Key Responsibilities and Duties:
* Greet customers and make them feel welcome.
* Maintain a clean, organized, and comfortable environment.
* Be attentive to customers, providing answers to any questions.
* Assist shoppers with merchandise (proper sizing, color choices, collecting items from back inventory if needed, etc.)
* Ensure products are a good fit for the customer needs.
* Restock items that are running low and maintain proper display appearances.
* Assist with inventory counts and placement of new products, including new in-store products or window displays.
* Handle customer complaints and concerns calmly; find a reasonable solution (calling on a supervisor only when necessary).
* Keep a watchful eye for theft or mishandling of merchandise; act according to company policy.
* Ensure customers are well-informed on any current sales, rewards programs, and store return policy.
* Process payment by using cash register, credit card machines, and/or POS (point of sale) computer system.
Requirements and Qualifications:
* Minimum High school diploma or GED equivalent preferred.
* Excellent Verbal and Written Communication in English.
* Minimum 2 years' experience in retail and/or sales experience preferred.
* Computer literate and comfortable using POS systems.
* Strong interpersonal skills.
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**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands a…
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