Career Opportunities: Sales Executive Entry Level, Vehicle Sales Toyota (12819)

Job Summary/Purpose:
Sell new or used vehicles, such as cars, vans and trucks, on premise of
vehicle sales, in order to achieve sales targets and customer satisfaction
index.
Responsibilities:
‎1. Adhere to the Toyota sales process ‎100% with every prospect or customer.
‎2. Achieve assigned sales target and KPIs by ensuring an agreed mix of
vehicle models and types.
‎3. Receive customers on sales floor and determine type, quality,
specifications of vehicle desired and demonstrate operation of vehicles by
conducting road test; convert prospects to buyers.
‎4. Cross sell optional equipment and accessories to customers.
‎5. Compute sales price, including tax, trade-in allowance, license fee,
discounts, and requirements for financing payments on credit.
‎6. Prepare quotations and sales contract and secure required documents from
customers, such as driving license, civil ID, etc.
‎7. Co-ordinate for delivery and registration of vehicle.
‎8. Research availability of models and optional equipment using computer
database.
‎9. Follow-up on sales lead, using list of prospective customers, referrals,
database, business directories, etc.
‎10. Ensure efficient vehicle reservation management in order to maintain
consistent business flow.
‎11. Comply with all company and departmental policies and procedures relating
to the purchase, registration, insurance and payment of vehicles by customers.
‎12. Maintain prospective customer's database and develop and maintain
relationships with customers and sales contacts and attend to and resolve
customer complaints.
‎13. Document and report customers feedback to management, prepare and submit
sales reports.
‎14. Ensure customer contract is signed and approved by the customer
(Including but not limited to Specifications list).
‎15. Ensure continuous follow-up with customers on new products in order to
meet customer satisfaction.