Job Number:
MRF12329
Work type:
Permanent - Full Time
Location:
Kuwait
Categories:
Mid-Senior Level
Role Profile:
Responsible for providing a visual deterrent against theft, damage & violence
in Alshaya stores/support centres and depots. Actively works towards reducing
shrinkage & creating a safe and pleasant environment for customers and
employees.
Role Responsibilities:
* Regularly carry out patrols to prevent attempts of theft/vandalism/damage.
* Assist in apprehension/detention of thieves.
* Report all incidents that may occur in operation, within the required shift, providing factual information as to the nature of the incident.
* Prevent/react to incidents of violence involving employees and customers.
* Monitor access to store/employee entrance and stock storage areas.
* Inspect and report against non-compliance or company procedure breaches within the store operations.
* Assist with random employee searches in accordance with company policies and procedures.
* Responsible for reporting exceptions.
* Conduct regular and random till reconciliations and report exceptions.
* Regularly monitor deliveries/storage and review documentation, monitor key control.
* Review/monitor daily documentation, cash declaration, faulty items, customer and employee returns, employee searching, stock transfer reconciliation and compliance to employee uniform issue policy.
* Ensure stores operate good key control as per company SOP.
* Control storage and return of lost property, reporting any breaches of company SOP.
* Completion of structured visit reports.
Knowledge:
* General education.
* Local/civil criminal law (required but not essential).
* Health & Safety knowledge.
* Employee/customer theft/ malpractice indicators.
Experience:
* 3 years retail operations experience.
* Similar or practical experience desirable.
Advertised: 11 Jul 2023 Arab Standard Time
Applications close: 10 Aug 2023 Arab Standard Time
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