Job no: MRF11960
Location: Kuwait
Avenues Mall Al Rai-Phase 3
Harvey Nichols
Harvey Nichols Kuwait introduces the most exclusive brands to Kuwait. This is
the first high end contemporary and luxury department store in Kuwait catering
to men's and women's fashion, jewellery, cosmetics, and more.
Harvey Nichols is a customer-centric organisation that invests in staff,
offering numerous training to ensure brand-conscious customers receive
international standard brand and product information to create an exceptional
and personalised customer experience. Harvey Nichols Kuwait is located in the
heart of the vibrant Phase 3, Grand Avenue - The Avenues.
The Role:
As the Department Manager you will train, develop, and lead a department team
to maximise sales and reduce stock loss, working alongside them on the shop
floor in order to demonstrate and drive an excellent standard of customer
service.
You will ensure that all Sales Associates are highly motivated and
knowledgeable about the brand, and you will also deputize for the Store and
Assistant Store Manager during periods of absence.
Qualifications & Requirements:
You will have/be:
* At least 3 years retail experience.
* The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed.
* Excellent English communication skills (Arabic is an advantage).
* Knowledge of MS Office, Excel, Word, etc.
* Commercially aware and business orientated.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world 's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.
Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: 12 Apr 2023 Arab Standard Time
Application close: 11 May 2023 Arab Standard Time
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