Senior Business Analyst - IT - Kuwait

Job no: MRF11602
Location: Kuwait
Kuwait Head Office
IT
Alshaya IT is a diverse organisation supporting corporate, warehouse and
retail specific IT infrastructure and systems. We have software teams creating
and developing in-house applications and product teams optimising and
integrating major third party solutions. The rate of growth across divisions
and geographies means we are constantly evaluating how we provide robust,
scalable and business enabling infrastructure and systems in line with global
benchmark standards.
Senior Business Analyst
Role Summary
The Senior Business Analysts will be responsible for the POS and inventory
solutions used in Starbucks and Hospitality divisions
Roles & Responsibilities
* Reporting in to the Manager - Enterprise Solutions, the senior business analyst is expected to drive the business requirement coordination of the new implementation and change needs in store solutions for Starbucks and Hospitality divisions
* Takes decisions that lead to the right solutions
* Own requirement gathering, delivery and UAT
* Efficient in stakeholder management, communication and time management
* Multi-tasker, work on multiple assignments at the same time
* Works with the vendor and partners for implementation of POS and inventory applications like Oracle Simphony POS, MICROS RES, FMC & GOLD
* Provide inputs on best practices of solution design and governance
* Guide and track development team on SIT and Stress testing
* Conducting user trainings
* Maintains positive attitude and momentum in challenging situations .
* Communicates effectively with all partners .
* Takes personal responsibility for the quality and timeliness of work .
* Individual contributor role.
Knowledge & Experience:
* Bachelor's/Master's degree in Information Systems, Computer Science or related field.
* Experience in Oracle Simphony POS, MICORS RES, MYMICROS, SIMPHONY RnA, payment integrations, omnichannel sales journeys, Loyalty programs, Gift Card integrations, integrated delivery : ‎6-‎8 years
* Experience in store inventory solutions FMC, GOLD, Orderly etc
* Exposure to master data, recipe management and integrations between POS and inventory systems
* Sound knowledge of the Systems Development Life Cycle (SDLC) methodology: ‎3-‎5 Years
* Sound knowledge on delivery methodologies like Agile, Kan Ban etc.: ‎3-‎5 Years
* Exposure to compliance requirements in MENA
* Exposure to SQL & PL/SQL
* Exposure to report building tools
* Exposure to data integrations between ERP and reporting systems

About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world 's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.

Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎28 Feb ‎2023 Arab Standard Time
Application close: ‎27 Mar ‎2023 Arab Standard Time