Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading
open source software for visualizing operational data. Grafana Labs helps
users get the most out of Grafana, enabling them to take control of their
unified monitoring and avoid vendor lock in and the spiraling costs of closed
solutions.
As a Sales Development Representative, we'll provide you the tools and
resources to be successful - but this isn't the run of the mill SDR role. You
will be a critical part of our Sales Development team, responsible for
responding to inbound requests, understanding the needs of our users, and
handing off the relationship to an Account Executive when appropriate. You'll
help develop engagement plans for acquiring new accounts, identify client
opportunities, listen to client's needs, discuss the impact of our technology,
and highlight the benefits of GrafanaCloud and Grafana Enterprise. This role
is remote and we are open to all candidates in Sweden.
Responsibilities
Using, email, phone and social media, you will manage the initial sales
process, including responding to inbound leads/tickets, understanding the
customer's needs, identifying key client decision-makers, cross-selling
opportunities and when is the right time to involve an Account Executive
Create and evolve customized email and social media strategies for outreach to
prospects
Build rapport and long-term relationships with prospects
Track all activities in Salesforce and Outreach.io
Maintain a solid understanding of competitors, open source ecosystem, and
industry trends
Be comfortable making decisions and working as an autonomous member of a
collaborative team
Work closely with the Sales Team on support and execution of account
strategies
Identify key players within an account, researching and obtain business
requirements and OKRs
Create target user lists to engage accounts in your territory
Requirements
Located in Sweden
6+ months of Experience in Technology Sales
Salesforce or other CRM Experience
Maintain a positive attitude in the face of criticism, rejection, or failure
Superior written and verbal communication skills, able to talk to and connect
with all levels at a n organization
Proven history of following through with goals and commitments
Quick learner, able to take initiative, excellent at problem solving
Insatiable sense of curiosity, always questioning and digging deeper for
answers
Able to think strategically and tactically
Demonstration of success in a non-sales goal-oriented environment
Fluent Swedish and English, other regional languages are advantageous
Interview Advice
When We Interview, We’re Trying To Determine a Couple Of Things
Let’s be honest - interviewing is not easy. However, we want you to come
prepared and succeed.
Would you be successful if you were part of our team?
Will you love working here and be a positive influence on your fellow
colleagues?
Will you grow professionally and personally during your time here?
We’re looking for people who are curious and passionate about technology, so
make sure you invest some time in learning about Grafana Labs. Explore our
community, the industry we operate in, what we offer, and how we set ourselves
apart.
During your interview, you’ll be sharing stories about your current and past
roles and experiences. The best way to frame this is with the CARR model:
Context, Action, Results, Reflection. This allows you to succinctly share the
experiences you’ve gained.
Remember, humility drives learning and we love working with people who are
always trying to better themselves. Throughout our interview process, you will
receive feedback, and usually directly in the interview. As you move through
the interview process, make sure you listen to the feedback you receive and
figure out how to incorporate the advice in the next step of the interview.
About Grafana Labs: There are more than 950,000 active installations of
Grafana around the globe, monitoring everything from beehives to climate
change in the Alps. The instantly recognizable dashboards have been spotted
everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de
France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase,
and eBay manage their observability strategies with full-stack offerings that
can be run fully managed with Grafana Cloud, or self-managed with Grafana
Enterprise Stack. The Grafana stack has grown to include four other open
source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana
Mimir (for metrics), and Grafana OnCall (for on-call management).
Benefits: For more information about the perks and benefits of working at
Grafana, please check out our careers page.
A note about covid-19: All Grafanistas who wish to attend in-person events or
travel for Grafana Labs must be fully-vaccinated.
Equal Opportunity Employer: At Grafana Labs we’re building a company where a
diverse mix of talented people want to come, stay, and do their best work. We
know that our company runs on the hard work and the dedication of our
passionate and creative employees. If you're excited about this role but your
experience doesn’t align perfectly with every qualification in the job
description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion,
colour, national origin, gender, disability, age, veteran status, and all the
other fascinating characteristics that make us different and unique. We
believe that equality and diversity builds a strong organisation and we’re
working hard to make sure that’s the foundation of our organisation as we
grow.
For information about how your personal data is used once you’ve applied to a
job, check out our privacy policy.
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