Urgently Required Operations Manager for Catering and Restaurant Ops Company in Kuwait

Urgently Required Operations Manager for Catering and Restaurant Ops Company
in Kuwait
We are one the leading International Catering & Restaurants Operations Company
based out of Kuwait is Hiring for the Operations Manager
The candidate should have the following attributes for the OPAM position.
• Strong personality with good attitude, well organized, flexible in nature
and follow the deadlines and complete the assigned tasks in time.
• Responsible for End-to-End company’s overall daily Operations Planning and
Restaurant’s and Central Kitchen Operations.
• He will be leading the Call Center Inbound and Outbound operations
• He will be handling the customer services, continuous operations improvement
planning in order to exceed the expectations of end customer’s
• Responsible for GetCari / Deliveroo, Talabat, Restaurant Deliveries
Management
• Liaising with Supplier’s for sourcing the material for daily operations
• Ensuring that the work environment is safe by following all local MOH
guidelines and Kuwait regulations regarding workplace safety
• Monitoring the quality of food products to ensure they meet company
standards
• Developing a budget for food and beverage operations, including labor costs,
equipment purchases, and supplies required to run the department effectively
• Interviewing, hiring, and training new employees in conjunction with human
resources manager
• Establishing and enforcing rules regarding employee code of conduct and
workplace safety procedures to ensure the safety of all staff members
• Monitoring inventory levels of food products to ensure they are consistent
with sales trends over time
• Analyzing customer data to determine preferences and purchasing patterns so
that new products can be added to the menu or existing products can be
discontinued if they are not selling well
• Creating marketing plans to promote new products or services in order to
increase revenue
• Conducting training sessions on topics such as food preparation, food
safety, customer service, and inventory management for employees who work in
food service or beverage operations
• The job holder will be responsible for maintaining and helping enforce the
agreed brand standards for each unit by conducting and managing monthly audits
• The job holder will act as a purchasing officer and budget controller for
the restaurant, creating a professional relationship with all suppliers
• This will include ordering of equipment within financial constraints,
invoice querying and establishing a positive relationship with the park
Finance Department
• The Operations Manager will assist in the planning and implementation of new
ideas and menu specifications each season, working closely with Central
Support to ensure they fit with guidelines and are to the high quality our
guests expect
• They will consistently review products delivered to ensure KPIs are met and
take up any shortcomings with suppliers
• The Operations Manager is expected to provide constant leadership,
counselling, advice and feedback to their peers
• They must provide an environment of openness and trust, with constant
feedback and performance coaching
• Leader should lead by example and do effective planning and execution to
achieve company goals to maximize the profits
• Responsible for doing surprise store audits and internal audits to ensure
that FSMS, QMS, HACCP parameters are met and followed.
• The candidate should be stable and looking forward for longer employment
tenure with us should apply
• He should be available ‎24/‎7 as our business operations is functional ‎24/‎7
and ‎365 days.
The candidate with good working experienced, qualified can post their CVs on
our Recruitment Phone Number + ‎965 ‎66474334