Gulf Contact Centers Company wants to hire Call Center Agent in Kuwait تريد شركة مراكز الاتصال الخليجية توظيف وكيل مركز الاتصال في الكويت

Kuwait Jobs Today Gulf Contact Centers Company announces new job
opportunities. Are you looking for job opportunities in Kuwait? Gulf Contact
Centers Company announces the opening of recruitment for many jobs in various
specializations in Kuwaiton today's date. These opportunities are available to
all nationalities. Learn about the available jobs and how to apply through the
following advertisement.
Required jobs in Gulf Contact Centers company and their details:
Call Center Agent
About the job
Call center representatives use their knowledge of company products, services,
and policies to assist callers with inquiries, complaints, or problems. They
speak with customers, listen to them gain a better understanding of their
needs, and offer possible solutions.
Responsibilities
answering or making calls to clients to learn about and address their needs,
complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible
solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying
information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members
based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while
providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit
client needs.
Taking part in training and other learning opportunities to expand knowledge
of company and position.
Adhering to all company policies and procedures.
Qualifications
More education or experience may be preferred.
Exceptional customer service, active listening, and verbal and written
communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing
skills.
Ability to ask prying questions and diffuse tense situations.
Strong time management and decision making skills.
Adaptability and accountability.
Fluency in multiple languages may be desired.
How to apply for jobs
To apply for the aforementioned jobs, you can follow these steps:
To go to the application page. (
Job opportunities for Gulf Contact Centers Company
)
Click on a job title to view details.
Please click the Easy Apply button at the top of the page.
Enter the required information in the pop-up screens.
Click Review to review the form.
Source and additional details
Job source: The official website of the company
Posted Date: ‎19-‎2-‎2024 (Please check the date before applying).
Required Nationalities: All nationalities.