Call center agent required
Responsibilities • Manage large volumes of incoming and outgoing calls in a
timely manner • Identify customer needs, clarify information, research each
issue, and provide solutions and/or alternatives • Seize opportunities to sell
products as they arise • Build sustainable relationships and engage customers
by going the extra mile • Keep records of all conversations in our contact
center database in an understandable manner • Meet personal/team qualitative
and quantitative goals requirements • Previous experience in a customer
support role • Proven track record of exceeding quotas • Strong telephone and
verbal communication skills in Arabic and English, along with active listening
• Familiarity with customer relationship management systems and practices •
Ability to multi-task, set priorities and manage time effectively •Certificate
of Secondary Education
البريد الإلكتروني :
[email protected]
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