Urgent required : E-Commerce Data Entry / Customer Service Representative

Urgent required : E-Commerce Data Entry / Customer Service Representative
I need two staff Female
‎1. E-Commerce Data Entry (Arabic / Engish)Female
Job Responsibilities:
* Create new online product listings.
* Product data entry into e-commerce platform.
* Product description writing.
* Source data and pictures from vendors.
* Assist graphic artist in product image upload and editing.
* Monitor and update inventory fields.
* Customer service assistance as needed.
* Maintain and update relevant internal documentation.
* Assist in new product development as needed.
Qualifications:
* Post-secondary education in Marketing or related discipline.
* Experience in administrative work.
* Data-entry and graphics experience.
* General Know on photo edit / Social media posting.
* Organized, able to multi-task and coordinate priorities.
* Must have excellent in English / Arabic skills, both written and interpersonal.
* Strong computer skills and ability to troubleshoot independently and adapt to new technology.
* Quick learner and self-starter.
‎2. Customer Service Representative (Arabic / Engish ) Female
Responsibilities:
* Resolve customer complaints via phone, email, and social media.
* Attracts potential customers by answering product and service questions
* Maintains customer records by updating account information
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
* Prepares product or service reports by collecting and analyzing customer information
* Handle changes in policies or renewals
* Handling the tech problem related to our products and services
Skills:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market
Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict,
Analyzing Information , Multi-tasking, Retention Skills, Follow up Skills,
Tech skills
Qualifications:
* Post-secondary education in Marketing or related discipline.
* Experience in administrative work.
* E-mail responed to supplier and e-commerice order follow up.
* General Know on photo edit / Social media psoting.
* Organized, able to multi-task and coordinate priorities.
* Must have excellent in English / Arabic skills, both written and interpersonal.
* Strong computer skills and ability to troubleshoot independently and adapt to new technology.
* Quick learner and self-starter.
Nishan FoodStuff Company-Kuwait,
E-commerce Department.
Please kindly send us the CV Via whatsapp : ‎00965 ‎97529553
(Note No calls, we will reviews your CV, Company will call you if the CV is
matched with our Requirement)