Vacancy for Billing Executive at KAPICO Travels & Tours Division

Vacancy for Billing Executive at KAPICO Travels & Tours Division
Job Description
As a Billing Specialist at our travel company, you will play a crucial role in
managing financial transactions and billing to travel services. Your
responsibilities will include generating invoices, processing payments,
tracking cancellations and refunds, and ensuring timely collections. You will
also handle customer inquiries, billing-related issues and reporting in a
professional and efficient manner.
Role & Responsibilities
‎1. Billing and Invoicing:
• Generate accurate invoices for travel services provided to corporate
clients, retail customers, and travel agencies.
• Ensure invoices are sent to clients in a timely manner.
• Send regular statements to clients detailing their outstanding balances and
payment due dates.
‎2. Cancellations and Refunds:
• Track and process customer cancellations, modifications, and refund requests
for travel bookings.
• Generate credit notes or adjustments for canceled bookings and billing
errors.
‎3. Payment Processing:
• Process incoming payments accurately and in compliance with company
policies.
• Record financial transactions promptly and maintain organized records.
‎4. Customer Communication:
• Provide excellent customer service by addressing billing inquiries, payment
reminders, and resolving payment disputes professionally.
‎5. Financial Recordkeeping:
• Maintain organized and accurate records of all financial transactions,
invoices, and credit notes.
• Ensure that records are compliant with tax regulations and financial
standards.
‎6. Compliance and Reporting:
• Ensure compliance with invoicing laws, and company billing policies.
‎7. Problem-Solving:
• Investigate and resolve billing discrepancies, disputes, and issues with
customers or internal departments.
• Collaborate with internal teams to rectify errors promptly.
‎8. Collaboration:
• Work closely with the sales, customer service, and finance teams to
streamline billing processes and enhance customer satisfaction.
‎9. Continuous Improvement:
• Identify opportunities for process improvements in billing function for
increased efficiency and accuracy.
Qualifications:
Looking preferably for a female candidate as we are looking to diversify the
existing team. Candidate should have a transferable visa (‎18)
• Bachelor''''s degree in finance, accounting, business administration, or
related field (or equivalent work experience).
• Good understanding of accounting principles and practices.
• Proficiency in billing and accounting software systems (e.g., QuickBooks,
SAP, Oracle).
• Excellent attention to detail, communication skills, and customer service
abilities.
• Previous experience in billing or similar financial role.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, dynamic environment.
• Ethical standards and confidentiality in handling financial information.
Employee Benefits:
• ‎30 Day Paid Leave Annually.
• Statutory Medical Insurance
• Indemnity as per Kuwait Labor Law
Interested candidates can share their resume via Whats App on +‎965- ‎99694993