IT Associate GS6
Standard Job Description
IT Associate Organizational Setting and Work Relationships Under the overall
supervision of a (Senior) IT Officer, the IT Associate provides reliable and
timely IT services on the application and infrastructure of UNHCR standard IT
services in the Area of Responsibility (AoR). S/he normally receives technical
guidance from a (Senior) IT Officer for the Telecom/IT infrastructure in the
region in which the field or emergency operation exists. In offices where
there is no IT Officer, direct supervision may be exercised by the (Snr) Admin
Officer as applicable in the duty station. All UNHCR staff members are
accountable to perform their duties as reflected in their job description.
They do so within their delegated authorities, in line with the regulatory
framework of UNHCR which includes the UN Charter, UN Staff Regulations and
Rules, UNHCR Policies and Administrative Instructions as well as relevant
accountability frameworks. In addition, staff members are required to
discharge their responsibilities in a manner consistent with the core,
functional, cross-functional and managerial competencies and UNHCR¿s core
values of professionalism, integrity and respect for diversity. Duties -
Assist in on-site needs assessment and installation and maintenance of UNHCR
Telecommunications and IT equipment. - In consultation with the supervisor,
establish the IT requirements in field operations, considering the overall IT
and Telecom strategy of the region, the operational needs and the security
constraints. - Install and configure the most appropriate type of UNHCR IT and
Telecommunications systems (HF, VHF, UHF, Microwave Links, Telephony, and
satellite systems) to meet the field and emergency operations immediate IT
needs. - Ensure that the equipment under his/her responsibility is in good
working condition, by inspecting regularly the hardware and installations. If
required, arrange promptly repairs or replacement as necessary according to
established procedures. - Maintain records of the installations and
repairs/replacements done and keep the supervisor fully informed on the status
of the equipment. - Provide each office, where equipment is installed, with
full information for their asset management records. - If applicable, keep a
proper inventory level of all sites spares and return spare parts for
repair/replacement. - Monitor and maintain the LAN, Network Servers, Printers,
LAN points, Hubs, Patch pane, etc. to prevent faults occurring. - Add or
remove users from the Network. - Assist in the maintenance of accurate records
of users and usage of the Network. - Carry out minor hardware maintenance. -
Provide Technical Briefing/Training on the equipment to local IT resources and
users, including IPs, ensuring that they are able to maintain/use the
equipment. - Assist in the development and configuration of IT and Telecom
Equipment/Kits used in field operations and emergencies. - Decide on
appropriate resolution to incidents / problems. - Escalate issues to
supervisor if incident / problem cannot be resolved with scope of
responsibility. - Perform other related duties as required. Minimum
Qualifications Education & Professional Work Experience Years of Experience /
Degree Level For G6 - 3 years relevant experience with High School Diploma; or
2 years relevant work experience with Bachelor or equivalent or higher
Field(s) of Education Not applicable. Certificates and/or Licenses Information
Technology; (Certificates and Licenses marked with an asterisk are essential)
Relevant Job Experience Essential Experience relevant to the function or
particularly on HF/VHF radio or IT systems, PAMA satellite systems, PABX,
Cisco routers and satellite modems. Desirable Hands-on experience with
wireless and VoIP systems, electricity, generators, lightning protection an
asset. Previous experience in Emergencies is an advantage. Functional Skills
TR-Training - Virtual and face to face IT-Computer Literacy IT-Microsoft
Office Productivity Software (Functional Skills marked with an asterisk are
essential) Language Requirements For International Professional and Field
Service jobs: Knowledge of English and UN working language of the duty station
if not English. For National Professional jobs: Knowledge of English and UN
working language of the duty station if not English and local language. For
General Service jobs: Knowledge of English and/or UN working language of the
duty station if not English. All UNHCR workforce members must individually and
collectively, contribute towards a working environment where each person feels
safe, and empowered to perform their duties. This includes by demonstrating no
tolerance for sexual exploitation and abuse, harassment including sexual
harassment, sexism, gender inequality, discrimination and abuse of power. As
individuals and as managers, all must be proactive in preventing and
responding to inappropriate conduct, support ongoing dialogue on these matters
and speaking up and seeking guidance and support from relevant UNHCR resources
when these issues arise. This is a Standard Job Description for all UNHCR jobs
with this job title and grade level. The Operational Context may contain
additional essential and/or desirable qualifications relating to the specific
operation and/or position. Any such requirements are incorporated by reference
in this Job Description and will be considered for the screening, shortlisting
and selection of candidates.
UNHCR, the UN Refugee Agency Now Hiring IT Associate GS6 تقوم المفوضية السامية
للأمم المتحدة لشؤون اللاجئين الآن بتعيين مساعد تكنولوجيا المعلومات GS6