POSITION DESCRIPTION
The Testing Specialist is responsible for the successful and cost-effective
implementation of Amideast Testing programs: ETS: CMD, SAT, PROMETRIC and
Miscellaneous tests effectively as per the set policies and procedures. S/he
plays an active role in providing customer service and strong public
relationship with institutions (schools, academies, universities, and
corporates) and create public awareness of Amideast 's testing services in the
community.
S/he will support registration, administration, training; contacting Proctors,
Test Center Administrators (TCAs), Test Center Supervisors (TCSs), tracks
documents and forms and update databases; complete reporting documentation;
consistently ensure that that testing quality and security standards are met;
and will actively interact with all stakeholders in a professional and
positive manner and all associated logistics.
RESPONSIBILITIES
QUALIFICATIONS AND SKILLS
Required
• Bachelor's degree in any relevant field
* Minimum of 3-7 years of work experience preferably in the field of Education/Administration
• High language proficiency in both Arabic and English
* Very written communication skills
* Very verbal skills
* Organized
* Project management skills with precise attention to detail, planning, organizing, and ability to work under time pressure
* Strong decision making and problem-solving skills
* Ability to work independently and as part of a team
* Ability to handle complaints and difficult situations
* Must be available to work in afternoons/evenings and weekends, for the announced exam dates when requested and as needed. (Additional hours in afternoons to be compensated in other work days)
* Integrity in keeping confidentiality is a must
* Self-motivated
* Able to maintain professional demeanor and appearance
* Proficient use of Microsoft Outlook, Word, Excel, PowerPoint
Preferred
• English TOEIC score of minimum 700
* Project Management certification
WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment
and will utilize the following equipment when working from the corporate
office or remote home office (either on a full time, temporary, or hybrid
basis).
* Computer (laptop or desktop)
* Printer/Photocopier/Scanner/Fax
* Telephone
* Other (Specify if any)
Up to 5% business travel may be needed to support as needed.
Deadline for application is March 14,2023.
The physical demands and work environment that have been described is
representative of those an employee encounters while performing the essential
functions of this position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
This position description is an overview of the major functions and
requirements of this position. This document is not intended to be an
exhaustive list encompassing every duty and requirement of the position; the
Employee 's Manager may assign other duties as related or as otherwise deemed
appropriate and necessary within the general scope, without the need for
additional compensation.
Amideast is an equal opportunity employer and prohibits discrimination and
harassment of any type without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by law.
Positions that involve interaction with children will be required to read,
acknowledge, and comply with and attend special training in accordance with
the Child Protection and Safeguarding policy. All Amideast representatives
must comply with the Code of Conduct and all applicable organizational
policies which include but are not limited to, Anti-Human Trafficking and
Prevention of Sexual Exploitation and Abuse.
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