Training & OD Manager

(230017U)
Egypt-Cairo-Cairo | Full-time | Permanent | Standard

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR
CUSTOMERS.
Would you like to become part of the world's most international company in the
world?
A company that pioneered cross-border express delivery in ‎1969 and is now
active in more than ‎220 countries and territories worldwide. DHL Express Egypt
is the recognized market leader in Express logistics and an Employer of Choice
- with a ‎2020 global ranking at #‎2!

Join our team and discover how an international network that's focused on
service, quality and sustainability, is able to connect people and improve
lives through the power of global trade. And not just for our customers, but
for every member of our team too. To learn more about our culture, motivated
people and our purpose, please visit www.dpdhl.jobs/express
Do you want to make a difference? Then come to our "Insanely Customer Centric"
Team and become a Certified International Specialist!

Job Purpose
The role will be responsible for the development and implementation (including
delivery) of training solutions to support organizational goals with
particular emphasis on DHL Global CIS (Certified International Specialist)
programmes. In addition to solid contribution to the engagement and
performance management.
PRINCIPAL ACCOUNTABILITIES
* Deliver training calendar in line with local and corporate strategy to meet the development requirements
* Create and update the training database
* Participate in the Health & Well-being engagement programs
* Prepare training reports that facilitate proper evaluation of training effectiveness and efficiency
* Create the TNA to develop the site's annual training plan
* Manage induction programs to orient new employees with DHL's business, policies and culture.
* Act as EOS champion
* Administer DHL's yearly surveys (EOS / GPTW)
* Responsible for DHL's portals: EOS / MyTW / HRQS / Smart Connect / QAS
* Master the creation of quizzes for the engagement activities
* Manage the Performance Management cycles
* Act as CIS Champion
* Ensure completion of ‎100% of all mandatory training programs, CIS programs & other training programs to address developmental needs with the set timelines
* Organize & deliver all CIS foundation sessions to new commers
* Administer functional CIS programs
* Build & monitor the CIS forecasting
* Manage monthly / yearly recognition programs (EOM / EOQ / EOY / Energizer)

NATURE AND SCOPE
a) Context
The jobholder is responsible for identifying the training needs to develop and
implement necessary programs across the organization to meet the strategic
needs direction of the organization. The job holder acts as Champion for
several engaging matters as (CIS / EOS / Smart Connect)
b) Reporting Relationships
This role reports to the HR Director.
c) Contacts
Internal:
* SMT
* Department Managers
* Other DHL regional Trainers
* All Staff
External:
* Training Suppliers
* General Suppliers
d) Problem Solving
The jobholder will be required to investigate performance issues and training
needs identified to resolve what is and what isn't a training issue. They will
also need to develop innovative programmes, which are cost effective.
e) Decision Making
Decision making will involve areas like:
* The most appropriate training solution to an issue
* The most cost-effective way to resolve a training problem
* Aappropriate vendors to use
f) Planning and Organisation
This role does require planning up to one year in advance in relation to the
budget and training calendar. Detailed planning will usually be done
quarterly. The nature of training means that deadlines are often unbreakable
so planning and organising is important.
g) Job Challenge
Identifying and implementing training programs to ensure a world class culture
is developed and nurtured.
Manage the expectations of line managers versus the limitations of the budget.
KNOWLEDGE, SKILLS AND EXPERIENCE
Experience
* Previous training experience is required
* ‎5 - ‎10 years of experience
* Project Management is needed
* Experience in driving Engagement
Competencies
* Passion for public speaking and training/developing others
* Excellent communication and interpersonal skills
* Ability to engage and interact with individuals at all levels
* Excellent planning / organizing skills and managing multiple projects
* Excellent MS Office skills; particularly in power point and designing presentations
* Creative skills are a must
* Cross functional & multitasking skills
OUR OFFER:
* Strong career support in an international environment.
* Great culture and colleagues.
* Multifarious benefit programm.
Do you see a personal challenge in these versatile and responsible tasks? Then
apply now!
We look forward to receiving your application!

Posting Legal Entity DHL Egypt WLL