German Technical Support Representative

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

JOB TITLE : Technical Support Representative


REPORTS TO : Account Supervisor



  • What 's in it for you?


We believe in the more, the merrier, and that's why we love to grow our
family. Our family celebrates success and seizes to frame those special team
and individual moments.
Our family thrives on: "we help people, one caring interaction at a time".
Your back is covered from induction day up until forever.
Following our slogan: "Work, Learn, Grow", we know you have some Career Goals
for yourself and we save some of our plans for you!
Do you enjoy building relationships? Do you enjoy supporting others? Do you
enjoy teamwork?
If ‎3 Yes's then what are you waiting for, apply now for a job at Sitel and
start your career, become a trusted advisor for our global clients.




  • We expect you to:




  • Enjoy building relationships while helping your customers sorting out their queries.



  • Be our clients' service information guru

  • Be an information research geek, using available resources

  • Be our clients' public relationship manager, following up on customer's calls/emails when necessary

  • Be our clients' monetary transaction consultant

  • Be our clients' problem solver

  • Enjoy documenting all your efforts to become a future reference for your teammates and standardize information according to operating procedures

  • Send the issues that needs higher level of handling to next tiers to sort out your customers issues


  • Love working by the book, so that following procedures, standards, and performance expectations wouldn't be a great deal




  • Super Traits we are looking for in you:




  • Customer Focus



  • Communication

  • Composure

  • Problem Solving


  • Flexibility




  • Superpowers we are looking for in you:




  • German proficiency level B2.




  • Basic understanding of technical troubleshooting.




  • We, Sitel employees vow to protect:




  • Sitel safety, security, and privacy programs.




  • Sitel's business operations, facilities, and physical and intellectual property.




  • We believe in:




  • Respecting the letter and spirit of the law and other accepted standards of business conduct as reflected in Sitel's policies.



  • The highest standards of professionalism.

  • Sitel policies on ethics and integrity.

ملخص الوظيفة

  • المُعلن : SYKES
  • تاريخ الإعلان : 19/12/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

القاهرة
31/05/2022

Beschreibung **JOB TITLE** : Technical Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individu…

القاهرة
24/10/2022

Job Title: Technical Support-German Job Description Due to our incredible growth, we're looking for Technical Support Advisors with German language skills to help us deliver exceptional customer experiences for some of the world's biggest and most well-known brands. As a Technical Support Advisor w…

القاهرة
03/09/2022

**JOB TITLE** : Customer Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. Ou…

القاهرة
19/12/2022

**JOB TITLE** : Customer Support Representative **REPORTS TO** : Account Supervisor * **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. Ou…

القاهرة
26/04/2023

# **Technical Support Representative** Req ID#: 141944 Location: Cairo, EG Category: Operations **Required Language** German **Employment Type** Full time **Contract Type** Permanent **Description** . **Job Segment:** Technical Support, Technology

القاهرة
06/06/2022

**JOB TITLE** : Technical Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. O…

القاهرة
30/06/2022

**OB TITLE** : Technical Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. Ou…

القاهرة
21/05/2022

**JOB TITLE** : Technical Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. O…

القاهرة
25/08/2022

**JOB TITLE** : Technical Support Representative **REPORTS TO** : Account Supervisor **1.** **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. O…

القاهرة
03/09/2022

**JOB TITLE** : Technical Support Representative **REPORTS TO** : Account Supervisor * **What 's in it for you?** We believe in the more, the merrier, and that's why we love to grow our family. Our family celebrates success and seizes to frame those special team and individual moments. O…

Language: English