Process Improvement Specialist, After Market Services

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة


  • Bachelor's degree or equivalent

  • ‎4+ years of experience preferably in Supply chain, project management or operations

  • Ability to work cross-functionally, partner with multiple teams and lead by influence

  • Strong communication skills, both verbal and written

  • Strong analytical skills, proficient knowledge of Microsoft Office tools

  • Strong bias for action, able to manage multiple priorities
    Amazon is looking for a Program Manager in Egypt to lead activities of After
    Market Services (AMS), and own the end-to-end processes of used (customer
    returns) and damaged products. When items are returned or damaged, we maximize
    reuse and recovery to optimal cost of returns while safeguarding customer- and
    selling-partner trust. The role will be focusing on managing the activities
    related to the liquidation / destroy of returned items, and defective
    inventory. This is a cross-functional role that requires close partnership
    with various stakeholders such as Operations, Retail, Finance, Legal, and
    Sustainability teams – both local and regional. Role requires strong project
    management, supply chain and influential skills to effectively deliver and
    execute at scale projects while ensuring optimum profitability.


Key job responsibilities
‎1) Manage the day-to-day liquidation operational activities with FC / Ops
teams; this includes liquidation lists generation, ensuring removal of
backlogs and unblock operational constraints to liquidation batch clearance;
‎2) Manage Liquidation Orders and outbound shipment reconciliation including
liquidator funds deposit follow-ups and confirmation, shipping and invoicing
follow-ups;
‎3) Ensure timely vendor on-boarding and operational execution;
‎4) Manage and fix liquidation disputes which includes fixing wrong costs
and/or items grading, misplaced / missed items, liquidator refunds etc.



  • Experience in e-commerce

  • Retail and/or supplier Management background

  • Experience in Operations - Reverse Logistics and warehousing operations

  • Knowledge and experience in using Business Analytical reporting tools like SQL, Tableau, QuickSight

ملخص الوظيفة

  • المُعلن : Amazon.com
  • تاريخ الإعلان : 13/12/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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