Job : Technology
Primary Location : Africa & Middle East-Egypt-Cairo
Schedule : Full-time
Employee Status : Permanent
Posting Date : 11/Nov/2022, 11:27:37 AM
Unposting Date : 18/Nov/2022, 5:59:00 PM
The Role Responsibilities
Job Summary
To support the country CIO of Egypt in managing the day to day technology
operations, managing vendors, supporting local applications, coordinating with
multiple group / regional teams for delivering the country and stakeholder
requirements.
Responsibilities
Strategy
* Strategy will be provided by the Regional HO
Business
* Maintain and support local applications in Egypt
* Provide end user support for staff in Egypt on their laptops and iPhones
Processes
* Coordinate with group teams and regional teams to deliver services
* Vendor management and service review meetings
* Manage vulnerability patching and related processes
* Participate in project working groups and assist with local implementations
* Manage group processes related to infrastructure inventory.
People & Talent
* Self-identify training needs and recommend to the CIO
* Prepare and follow a self-development plan
* Display exemplary conduct and live by the Group's Values and Code of Conduct. Embed the highest standards of ethics, including regulatory and business conduct
Risk Management
* Identify and address obsolescence on the platforms running the applications
* Engage with HICS team to provide updates on risks identified in the country ICS forums
* Identify and manage risks related to local infrastructure
Governance
* Work with ICS teams to ensure compliance on infrastructure and applications
* Identify any capacity bottlenecks and recommend upgrades to CIO
Regulatory & Business Conduct
* Ensure engagement with regulators is as per the protocol applicable in Egypt
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
* Egypt Business, Operations and other group function teams.
Other Responsibilities
* Work with the Infrastructure support teams (OTS) and extend a helping hand whenever needed.
Our Ideal Candidate
* Technology background and experience
* Effective English communication skills, both spoken and written.
* Strong analytical and troubleshooting abilities.
* Good interpersonal skills to manage and influence teams within the Bank and the vendors.
* Ability to manage multiple priorities.
* Adaptability and ability to handle day-by-day work challenges confidently.
* Strong sense of accountability when resolving issues.
* Sound change management skills.
Role Specific Technical Skills And Competencies
* Technical education
* Experience level
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For
more than 160 years, we've worked to make a positive difference for our
clients, communities, and each other. We question the status quo, love a
challenge and enjoy finding new opportunities to grow and do better than
before. If you're looking for a career with purpose and you want to work for a
bank making a difference, we want to hear from you. You can count on us to
celebrate your unique talents. And we can't wait to see the talents you can
bring us.
Our purpose, to drive commerce and prosperity through our unique diversity,
together with our brand promise, to be here for good are achieved by how we
each live our valued behaviours. When you work with us, you'll see how we
value difference and advocate inclusion. Together we:
* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
* Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
* Be better together , we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term.
In line with our Fair Pay Charter , we offer a competitive salary and
benefits to support your mental, physical, financial and social wellbeing.
* Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations.
* Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
* Flexible working options based around home and office locations, with flexible working patterns.
* Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
* A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us
understand how suitable you are for the role you've applied to. If you are
invited to take an assessment, this is great news. It means your application
has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers