Customer Service Manager

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

Fields of Work:
Customer Service / Telemarketing, Real Estate, Sales/Business Development


Job Description:



Required for a leading Real Estate Company.
‎1. provide expertise in modeling and mapping business processes
‎2. Set the overall department procedures and work standards
‎3. Set the overall department objectives in line with the overall company
strategic direction
‎4. Prioritize and set targets to be achieved within specific time frames
‎5. Identify the department budget and other resources needed to achieve the
desired objectives
‎6. Assign duties to other department members
‎7. Direct the department members on the best practices of performing the job
tasks
‎8. Review progress and identify performance deviation
‎9. Identify the reports needed, to help collect and analyze various data
‎10. Spot patterns and relationships that yield to an understanding of a
situation or solving problems
‎11. produce reports to monitor results
‎12. present recommendations to senior management based on his / her findings
‎13. Set a development plan for the team members and identify tailored
training programs with respect to the position core competencies and duties
‎14. Apply a succession plan by identifying potential managers and excel them
into special managerial training programs
‎15. Motivate the department members and apply a successful compensation and
incentive system according to performance
‎16. Conduct various periodical meetings with the department staff to discuss
whatever problems and issues that need to be either solved or cleared
‎17. Conduct performance Appraisal Meetings to review the previously agreed
upon targets achievements and set new targets for the next period
‎18. Recruit and hire the needed human power in the department
‎19. Interpret and resolve conflicts within the department members
‎20. Conduct the overall company's administrative policies and guide lines


Job Requirements:


Prefered experience in the Real Estate Field.
To Apply kindly send your updated CV to [email protected] , please mention
"Customer Services Manager" in the subject line of the email.

ملخص الوظيفة

  • المُعلن : jobrp
  • تاريخ الإعلان : 28/09/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

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