Established in the 1930s as a trading business, Al-Futtaim Group today is one
of the most diversified and progressive, privately held regional businesses
headquartered in Dubai, United Arab Emirates. Structured into five operating
divisions; automotive, financial services, real estate, retail and healthcare;
employing more than 35,000 employees across more than 20 countries in the
Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the
world's most admired and innovative brands. Al-Futtaim Group's
entrepreneurship and relentless customer focus enables the organization to
continue to grow and expand; responding to the changing needs of our customers
within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our
customers each and every day
Overview of the role:
To provide daily supervision to ensure sufficient, clean, and safe and defect
free vehicles. Manage technical team in line with Company Policies, Regulatory
Standards and Statutory guidelines, deadlines and requirements for Body
Workshop, to ensure that staff, systems and resources are using in the
Workshop to meet manufacturer is set of standards in order to provide
excellent levels of customer service at all times. For Body workshop
responsible for all Training activity as per Honda standard
What you will do:
Contribute to total customer satisfaction through ensuring proper distribution
and execution of all repair orders and sublet repairs.
Ensure all customers vehicles were completed for delivery at the time
promised.
Maintain minimum number of vehicle carryovers
Maintain zero comebacks by conducting final quality inspections and
instructing technicians on self-check procedures
Workshop KPI Management and developing action plan for continuous improvement
Maintain high levels of cleanliness of workshop
Encouraging workshop team to implementation of SST in their daily work
Schedule and follow-up the equipment maintenance.
Maintain high level of motivation and morale in the team and ensure
development of the staff, to achieve high level of employee satisfaction
Required Skills to be successful:
Bachelor 's in Mechanical Engineering
Min. 3 years' experience in Body & Paint
Technical Background Body & Paint
Excellent communication skills in English
About the Team
The role will report to Service Center Manager and you will be working in a
busy workshop environment wherein you will be dealing directly with
Receptionist, Controller, Foreman & Technicians in a daily basis.
What equips you for the role:
B.Sc. in Mechanical Engineering
From 3 years of experience.
Experienced in all aspects of vehicle diagnosis and diagnostic equipment
Possess good people handling and leadership skills
Good time management skills
Good administrative skills
Proficient with computer programs (MS Office, Windows and etc …)
Proactive, hardworking, motivated approach
Strong Communication skills in both Arabic and English
Analytical skills
Ability to accept additional tasks, duties
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim
Automotive is an industry leader with presence in 10 countries across the
Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution,
manufacturing, leasing and aftersales, and we are firmly established as the
regional representative of some of the world 's most iconic automotive brands:
Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the
boundaries on innovation, quality standards, and value-added service across
our vast universe of customers - right from motoring enthusiasts to fleet
operators to contractors. Our mission is to become the leader in custom-made
mobility solutions by delivering nothing less than world-class omni-channel
experiences.
We channel our local expertise and global trust to deliver one of the most
comprehensive portfolios of mobility products and solutions, from passenger
cars to SUVs, electric vehicles to high-performance motorbikes, commercial
vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with
inspiring possibilities for growth, throughout the career path. This is Al-
Futtaim Automotive and we empower talent to move forward.