System Issue Analyst

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

At Tetra Pak we commit to making food safe and available, everywhere; and we
protect what's good - protecting food, protecting people, and protecting the
planet. By doing so we touch millions of people's lives every day. And we need
people like you to make it happen.


Job Summary


As our new System Issue Analyst, you will be responsible to analyze incoming
technical issues related to our customers. You will lead the compensation to
customer and analysis to enable fact-based communication and decision making
on many different levels.


What you will do



  • Analyse the problem, analysis of root cause and involve responsible organizations.

  • Analyse customer claims, provide compensation, forward to root cause owner according to claim policy.

  • Analyse data and create statistics and reports on issues and claims to support business decision.

  • Ensure data quality and share update on root cause and corrective actions taken.

  • Support and coach the organization on process and tool utilization.

  • Communicate on daily basis with our customers and collaborate internally to find solutions.


We believe you have



  • You have ‎3 years of experience of quality analysis, packaging material knowledge, data collection, and reporting

  • Your focus on quality is strong, you are structured and precise.

  • You demonstrate customer focus and strive for customer satisfaction.

  • You are analytical and a well-organized person who enjoy problem solving.

  • You have technical interest and ability to go to the depth on issues. At the same you can think in a broader perspective with overview how things are connected.

  • You communicate well and collaborate easily with others across boundaries. It is important that you are comfortable to work on your own in an independent way.

  • You seek to be a part of an international team.
    We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

  • A culture that pioneers a spirit of innovation where our industry experts drive visible results

  • An equal opportunity employment experience that values diversity and inclusion

  • Market competitive compensation and benefits with flexible working arrangements


Apply Now
If you are inspired to be part of our promise to protect what's good; for
food, people, and the planet, apply through our careers page at
https://jobs.tetrapak.com/.
This job posting expires on 31st October, ‎2022.
If you have any questions about your application, please contact Gizem
Dogan

ملخص الوظيفة

  • المُعلن : Tetra Pak
  • تاريخ الإعلان : 17/10/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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